Business AI Go-to-Market Domain Expert- HCM

Requisition ID: 414347
Work Area: Sales Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T4PF
Hiring Manager: Paul Robertson 
Recruiter Name: Timothy Moore
Additional Locations:

 

 

The AI GTM LOB DOmain Expert- HCM serves as a subject matter expert and driver of Line-of-Business (LoB) AI strategy . This is provided via developing GTM business strategy through solution expertise, content and thought leadership that drives positive outcomes and involvement in select strategic customer engagements. The individual will be responsible for solution strategy, solution expertise, solution roadmap and vision and helping guide deal execution of SAP’s offerings with select strategic customers.  

Provide LOB expertise to our field and Partner teams. Develop overall deal strategies / approaches, value, and pricing. 

 

Support the creation of POV templates, demos and approach to RFP responses.   

• Participate in LOB AI GTM planning, and territory planning activities to help achieve AI revenue targets 

• Deliver tailored field guidance to sales teams, helping them address industry-specific challenges and position LOB solutions effectively in customer conversations 

• For select customers, engage directly with senior executives to drive positive sales outcomes 

• Provide strategic input to refine the commercial approach, balancing value with competitive pricing strategies 

• Partner with key ecosystem players to co-create messaging that reinforces joint value propositions for customers 

• Drive demand generation campaigns and initiatives to enhance customer engagement and satisfaction   

Deliver tailored guidance to sales teams, helping them address industry-specific challenges and position LOB solutions effectively in customer conversations.   

• Equip sales teams with data and customer stories showcasing how LoB solutions address common industry pain points 

• Offer tailored recommendations for adapting messaging to resonate with the unique needs of customer 

• Provide support in addressing objections by leveraging customer success stories, and proven solution benefits 

• Position/kick-off presales/demo with high level process, solution outline and value proposition 

  Engage 

• Work closely with ecosystem partners to identify synergies between offerings and develop compelling joint value propositions tailored to customer needs 

• Regularly update messaging and materials to reflect new capabilities, offerings, and customer success stories 

• Engage with ecosystem partners to ensure alignment on shared goals, target markets, and competitive positioning 

• Support the commercial approach and customer discovery sessions with strategic customers   

Provide subject matter expertise to ensure that assets accurately reflect the latest LoB innovations and align with customer needs.   

• Stay updated on the latest LoB advancements, industry trends, and product updates to ensure assets are current and relevant 

• Evangelize customer success stories to make assets relatable and demonstrate practical application of LoB solutions 

• Act as a liaison between technical teams and customer-facing roles to ensure messaging is both technically accurate and easily digestible 

• Act as a thought leader into product teams on market demand/needs from customers/industry; innovation and design input and experience into specific functional areas including best practices.   

Liaison to support Partner teams   

• Support/lead AI specific inquiries and enablement with Partner teams 

• Present and market with Partners on industry and solution POVs and customer stories 

• Support enablement and onboarding of Partners to new product areas 

• Contribute to Partner community forums 

• Engage with Partners regarding pipeline and deal strategy 

• Support the Partner Operation executive on adoption and expansion topics   

Collaborate with product and innovation teams to share customer and field