Program Director

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

Compensation: $70,000.00 - $75,000.00 Annually Commensurate with Experience and Location

Position Overview

Reporting directly to the Senior Program Director, as a member of the Program and Service team, the Program Director (PD) plays a critical role in implementing City Year Los Angeles’ school-based service model. The PD spends the majority of the work week in the field, supervising up to 6 Program Managers and overseeing up to 30-60 AmeriCorps members. The PD is responsible for the overall management of the day-to-day programmatic operations of his/her team. The PD is also responsible for leading his/her team to ensure that all goals and service outcomes are met.

The PD oversees AmeriCorps member professional development, ensures a strong service impact, and supports the overall efforts of City Year’s mission statement. The PD also serves on the site’s Leadership Team and is responsible for working to promote the long-term sustainability of the site, fostering strategic relationships, serving on committees/portfolio teams, etc.

City Year values and continuously works to build an equitable and inclusive culture where people with diverse lived experiences feel they belong.

Job Description

Responsibilities

People and Partnership Management

• Program Manager Management
  • Develop, manage, and coach Program Managers through daily contact, site visits to schools, weekly check-ins, beginning of year goal setting and planning, midyear and end of year performance reviews and professional development opportunities.
  • Provide guidance and accountability for meeting monthly, quarterly, and annual Program and Service goals and administrative deadlines.
  • Facilitate best practice sharing across teams.
  • Support Program Managers in team leadership and work with Program Managers to ensure that AmeriCorps members are complying with AmeriCorps regulations.
• Relationship Management
  • Build and maintain relationships with principals and school liaisons and serve as supervisory contact.
  • Ensure Program Managers are building strong relationships with school site stakeholders.
  • Establish presence during any City Year and/or school crises.
  • Work with Program Manager and Managing Director, Impact to develop strategy to secure continuation of funding allocations from school partners.
  • Create and oversee neighborhood engagement strategy.

AmeriCorps Member Experience

• AmeriCorps Member Management & Training
  • Maintain site’s adherence to standards and national programmatic baselines.
  • Meet as needed with Program Managers and AmeriCorps members regarding team management, accountability and standards issues, and manage disciplinary action regarding AmeriCorps members.
  • Communicate with Program Managers regarding AmeriCorps member professional development needs.
  • Work with Senior Service Director, Learning & Instructional Director and fellow Program Directors to develop trainings and training vision.
  • Provide quality trainings around service implementation to groups of staff and AmeriCorps members (ranging in size from a minimum of 8 to a maximum of 80).
  • Provide overall support for all AmeriCorps member trainings.
• Team Development
  • Ensure team is well-developed, strong, connected to their work, and the organization.
  • Ensure Program Managers and AmeriCorps members are well supported, have strong trust in their leadership, and experience clear and effective guidance from the PD.
  • Support professional development of staff and AmeriCorps members through methods including but not limited to high visibility in the field with a strong sense of coaching, accountability, AmeriCorps member engagement through roundtables and partnership management.
• Community Awareness
  • Engage team in activities and experiences that deepen their understanding of the communities in which they serve.
  • Leverage City Year Values and frameworks to help staff and AmeriCorps members develop perspective on their role in the school community.
  • Work with teams to understand the resources provided by local community organizations that may benefit students and the school community. 

Program Fidelity

• Service Model Fidelity