Senior Manager, Security Configuration Management

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

About Digital Technology:

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.

We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. 

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them. 

The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact.

Job Description

The Manager of Security Configuration Management is a critical role within ServiceNow's security organization. This role is accountable for security configuration management activities for the enterprise. An ideal candidate will have cross-functional leadership experience to effectively coordinate various workstreams impacting the Program and reducing risk.

The successful candidate is experienced in all aspects of security configuration management and vulnerability lifecycle, and skilled in managing and enabling technical teams to get the job done. This individual is an excellent communicator and coach, motivated, proactive and prioritizes collaboration.

Qualifications

• Has a minimum of 10 years relevant experience, including security configuration or vulnerability management for corporate and/or government networks
• Deep knowledge of security configuration/policy management tools and frameworks (Tenable, Qualys, CIS benchmarks, STIGs)
• Skilled at managing and leading security teams, with a passion for coaching and development
• Excellent collaboration, verbal, and written skills
• Adept at communicating technical security findings across a broad spectrum of audiences, including executive leadership
• Security assessment or consulting experience
• Track record managing complex security configuration remediation events
• Fundamental understanding of systems and network engineering
• Experience programming in Java, Python, Bash, C/C++, etc.
• Familiarity with ServiceNow platform and Agile methodologies a plus

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Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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