Pharmacy Technician - Fulfillment Supervisor

West Valley City, Utah, United States of America

Extraordinary Care. Extraordinary Careers.

With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Guardian Pharmacy of Utah, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Salt Lake City, Utah.

Why Guardian Pharmacy of Utah? We’re reimagining medication management and transforming care.

Who We Are and What We’re About:

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Details:

• Schedule: Mon-Fri, 10:00 am - 6:30 pm
• Pay Range: $52,000 - $56,160
• National Certification Required
• Location: Heartland of the West, Utah – 3489 2100 South, West Valley City, UT 84119

Supervises daily operations of fulfillment technicians. Monitors daily activities and manages work schedules to ensure quality, production and service levels are maintained.

Attributes Required:
• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
• Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation
• Relational – ability to build relationships with business unit management and become “trusted advisor”
• Strategy and Planning – ability to think ahead, plan and manage time efficiently
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented – ability to work effectively and collaboratively with all team members

Essential Job Functions (include the following):

• Hire, train, manage, and schedules technicians to ensure adequate coverage for workflow within budgeted labor/Rx while keeping overtime low
• Develop training materials for departments and update as needed

• Evaluate and modify workflow processes and implement changes as necessary to meet deadlines, accuracy and efficiency targets.

• Ensure all medications are complete and accurate prior to scheduled departures with sufficient time for the medications to be prepared for courier delivery.

• Assign and manage work volume appropriate to each technician’s duties, measuring both productivity and accuracy.

• Ensure Fulfillment technicians are fully trained on assigned workflow area and processes within established time period.

• Manage daily automation audits to ensure accurate packaging and filling of medications.

• In coordination with Director of Operations, develop/conduct regularly scheduled performance evaluations.  Provide individual feedback for each team members and document performance improvement goals and objectives. 

• Assist with quarter-end inventory prep and physical inventory.

• Work as needed on daily functions which may include, but is not limited to, filling, stocking, prepacking and working with automation to ensure smooth workflow and timely deliveries

• Lead by example in all areas of role and supporting the non-negotiable attributes; attitude, dependability, commitment, productivity, efficiency and upholding policies and procedures.

• Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently.

• Comply with local, state, and federal laws, regulations, and policies pertaining to the dispensing of prescription medications.

• Other essential functions and duties may be assigned as needed

Education and/or Certifications:
• High School Diploma or GED, required
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)

Skills and Qualifications:
• 5+ years of related experience (technical knowledge/skills may substitute for experience)
• Advanced proficiency in computer applications related to department operations and job function.
• Ability to work independently and deliver to deadlines
• Ability to solve