Senior Associate, Product Management - Prometheus Financial Core (PFC)

Senior Associate, Product Management - Prometheus Financial Core (PFC)

Product Management 

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you

About the Role

As a Senior Associate, Product Manager, you will be at the forefront of defining what high availability looks like for a cloud-native bank. We focus on the "well-managed" aspect of our infrastructure, ensuring that as we scale, our stability scales with us. You will own the roadmap for Non-Functional Requirements (NFRs), specifically focusing on Availability and Resilience. This role requires a blend of technical curiosity and product rigor; you will partner with Site Reliability Engineers (SREs) and Architects to ensure our platforms can withstand systemic shocks while maintaining peak performance for our customers.

What You'll Do

• Own the Resilience Roadmap: You will lead the near-term roadmap for resilience capabilities. You will act as the Subject Matter Expert (SME) for NFR standards across your platform area.

• Define Availability Standards: Support the definition and implementation of Service Level Objectives (SLOs) and Error Budgets. You will work with engineering partners to ensure these aren't just metrics on a dashboard, but actionable drivers of the product development lifecycle.

• Drive Engineering Partnership: Serve as the bridge between business intent and technical implementation. You will translate complex resilience needs into clear, actionable user stories and acceptance criteria, ensuring that "resilience by design" is baked into every feature we ship.

• Stakeholder & Risk Management: Partner across organizational boundaries with Risk, Cyber, and Line of Business (LOB) stakeholders to align on uptime requirements and mitigation strategies. You will use data-driven storytelling to communicate platform health and the business impact of resilience investments.

• Problem Solving & Insights: Leverage data to identify potential single points of failure and advocate for architectural improvements. You will stay ahead of the curve on industry trends in cloud reliability to ensure Capital One remains a leader in platform stability.

We’re Looking For:

• An Execution-Oriented Manager: Someone who thrives in the details of the product lifecycle—managing a backlog, writing crisp acceptance criteria, and helping a tech team clear hurdles.

• Technical Curiosity: You are excited by high-stakes horizontal work. You should be excited to learn about distributed systems, cloud infrastructure, and how things break (and how to fix them).

• An Advocate for Quality: You believe that a feature isn't "done" until it is proven to be stable and scalable. You have a keen eye for detail and a passion for preventing bad outcomes for customers before they happen.

 

In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas:

• Human Centered 

  • You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design

  • You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test

• Business Focused 

  • Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs

  • You’ll