Senior Sales Representative (Remote, Americas)

Company Description

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $500 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

Although our roots are in e-commerce, we are working with many of the world’s most innovative brands on the renaissance of online and in-person commerce, powered by Shopify technology.

Job Description

Our growing sales teams work directly with notable brands and entrepreneurs to develop their commerce strategies; including starting or expanding their e-commerce business or their brick & mortar operations. At Shopify there is a unique opportunity for high impact sales professionals to build a career with a company that will continually provide opportunities for growth.

The Senior Sales Representative works directly with brands to understand and develop their commerce strategies and how Shopify can help them meet their goals. Our goal is to accelerate their growth and help them overcome their current challenges. We are merchant obsessed and driven in our goal to make commerce better for everyone.

Responsibilities:

• Build strong relationships with the large brick and mortar merchants in North America, understand their unique business needs, and demonstrate how Shopify products can facilitate their growth
• Create and execute outbound sales playbooks to generate new sourced pipeline
• Manage full and complex sales cycles with merchants, from sourcing to contract negotiation and close, while engaging with business stakeholders, legal, and technical teams as needed
• Forge strong internal and external relationships by mastering communication and adopting a consultative and solutions-oriented approach
• Develop a deep understanding of the company's products, target customers, and value proposition, and effectively communicate them to prospects
• Map and execute account strategies; guide prospects to create an omnichannel customer experience utilizing point of sale
• Develop strategic quarterly plans and deliver on them through effective pipeline management and forecasting
• Collaborate closely with marketing and product teams to refine messaging and go-to-market strategy based on customer feedback and market trends
• Continuously refine sales processes and strategies based on performance data and customer feedback.

Qualifications

• 5-10 years of full sales cycle experience in a technology/software environment with high complexity
• Extensive experience with strategic outbound prospecting, cultivating a territory, and building a robust pipeline
• High level of proficiency in executive presence, business acumen, prospecting, and solving customer problems
• Ability to use innovative and creative ways of contracting and closing multi-product deals to large prospect accounts
• Proven history of acquiring net new customers
• Strong work ethic driving towards meeting or exceeding your individual and team goals
• Comfort level with getting deep into technical product knowledge and becoming a Shopify product expert
• A passion for talking to people, curiosity for understanding their unique business needs, and showing them how to transform heir business
• Consultative and solutions-oriented mindset; you challenge assumptions and confidently provide recommendations through engaging story-telling
• Experience managing & closing complex and competitive sales cycles
• A proven track record of overachievement

Bonus:

• Retail tech background
• Deep knowledge of the retail tech competitive landscape

Additional Information

Role will be closed July 14th at 11:59pm ET. 

We know that applying to a new role takes a lot of work and we truly value your time.

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.