Business Systems Analyst- Financial Aid System

Company Description

About Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.

Job Description

The Analyst, Business Systems and Analytics plays a critical role in bridging the gap between technology and business processes to ensure the effective administration of financial aid systems within a higher education environment and/or provides business system capability that ensures ISS provides exceptional services to ATGE. Leverages resources and analytical/system development expertise to provide ISS colleagues and stakeholders with data, information and insight presented in a way that enables informed decision making. The Analyst, Business Systems and Analytics builds, maintains, and optimize ISS business systems and/or analytical tools ensuring compliance with federal, state and institutional regulations.

Responsibilities

• Utilizes advanced proficiency and expertise in financial aid system (e.g., College Board PowerFAIDS Sigma - ProSAM and Ellucian Banner or similar platforms) to effectively spearhead the technical analysis, design, construction, and implementation of systems crucial to the success of ISS, ATGE, and various affiliated institutions.
• Conduct thorough analysis of existing business processes and systems to identify areas for improvement.
• Supports ISS and multiple institutions, potentially leveraging independent systems and data sources.
• Facilitates and promotes collaboration with stakeholders to make financial aid system (e.g., College Board PowerFAIDS Sigma - ProSAM and Ellucian Banner or similar platforms), adaptable for efficient and effective stakeholder interactions, decision making and processing functionality.
• Oversee system configurations, upgrades of system enhancements to align with regulatory changes and institutional needs.
• Work closely with development teams to ensure successful delivery of enhancements within established timelines.
• Perform data analysis to identify trends, patterns, and insights that inform business decision-making.
• Ensure data integrity and accuracy through regular compliance audits and validation processes.
• Partner with cross-functional teams, including IT, operations, and end-users, to facilitate effective communication and ensure a holistic understanding of business requirements.
• Act as a liaison between business stakeholders and technical teams to translate business needs into actionable plans.
• Create and maintain comprehensive documentation, including business process flows, functional specifications, and user manuals.
• Provide training and support to end-users on system functionalities and enhancements.
• Creates and ensures that all Bus Systems and Intelligence project / process plans, reports, dashboards, and updates clearly and intuitively convey key information to stakeholders for the purpose of supporting quality business decisions.
• Manages multiple priorities and projects in a fast-paced environment. Monitors, assigns work, follows up and reports progress to ensure work is delivered timely
• Identifies and performs annual and ad hoc modifications into systems, reports and dashboards to maximize effectiveness.
• Supports compliance with Federal, State and Institutional regulations.
• Performs testing of solutions against  design and business requirements to ensure a quality result which delivers upon targets and expectations.
• Develops and documents User Acceptance Testing processes and adheres to 4 Process Change Controls required by Internal Audit.- Develop and maintain accurate doc