Senior Enterprise Document Management Systems Consultant

About the Position 

Are you a results-driven consultant and project leader with a passion for untangling complexity, modernizing infrastructure, and guiding clients through high-stakes operational change? We are seeking a sharp and strategic Senior Enterprise Document Management Systems Consultant to spearhead the design and deployment of Document Management Systems as part of a transformative initiative on major transit infrastructure programs. This role offers more than a seat at the table—it’s a chance to lead from the front, shape enterprise-wide processes, and work alongside cross-disciplinary teams to deliver measurable impact. If you’re energized by mission-critical work, ready to roll up your sleeves, and excited to influence other major programs nationwide, we want to hear from you! 

This is a long-term, full-time, hybrid position (3-5 days per week in office) initially located in Sacramento, CA.

Responsibilities 

• Lead end-to-end project delivery or manage specific project components for Luster clients—from scoping and requirements gathering through deployment. 
• Analyze functional and technical requirements to ensure alignment with business objectives; develop use cases, user stories, and tailored solution paths based on current-state assessments. 
• Evaluate platform and technology vendors against solution requirements, deployment feasibility, and organizational readiness. 
• Direct software development teams throughout the Software Development Life Cycle (SDLC), including data architecture, integration, and security compliance. 
• Design and oversee testing protocols, managing deployments across Testing, Staging, and Production environments. 
• Define user workflows and support end-user onboarding and training on new systems and processes. 
• Implement monitoring tools to ensure system reliability and provide performance insights for executive reporting. 
• Coordinate cross-functional teams across geographies to meet project milestones, quality standards, and budget targets. 
• Proactively manage risks and issues, facilitate resolution planning, and ensure clear, actionable communication across all levels. 
• Develop and deliver tailored progress reports and presentations for stakeholders, sponsors, and executive leadership. 
• Track and manage project budgets, monitor variances, and recommend corrective actions as needed. 

Attributes 

• Exceptional written, verbal, and interpersonal communication skills, with a confident executive presence and the ability to engage effectively across stakeholder levels. 
• Proactive self-starter with a strong sense of ownership; adept at leading multiple initiatives while fostering alignment across cross-functional teams. 
• Comfortable navigating ambiguity and skilled at structuring complex issues to develop thoughtful, actionable solutions. 
• Highly organized and detail-oriented, with the ability to prioritize and execute in fast-paced, deadline-driven environments. 
• Strong multitasking and time management skills, with a track record of delivering results under pressure. 
• Collaborative and team-oriented, with a focus on building trust, driving engagement, and maintaining strong working relationships. 
• Naturally curious, analytically minded, and committed to continuous learning and process improvement. 

Minimum Qualifications 

• Bachelor’s degree in Engineering, Construction Management, Business Administration, or a related field, or an equivalent combination of education and experience. 
• 6+ years of professional experience managing complex, cross-functional IT initiatives, including at least 1 year supporting large-scale infrastructure construction projects. 
• 4+ years of experie