Member Solutions Representative

Who We Are:

Managed Health Care Associates, Inc. (MHA) provides care communities access, solutions, and insights to help them run their businesses more effectively. Our members include post-acute providers across the care continuum, including long-term care, home infusion, specialty pharmacies, senior living, and other group living facilities. Our team of associates is passionate about our common mission of helping people age with grace and championing our core values of being Curious Learners, Selfless Advocates, and Relentless Finishers.

Who we’re looking for:

The Member Solutions Representative (MSR) will be responsible for calling upon senior living facilities to generate leads, advance the sales process, close new business, and achieve monthly sales revenue growth targets. The MSR will be expected to identify and cultivate new prospects, cross sell solutions to existing members, and maintain a strong pipeline to ensure continued success. The MSR will call on targeted accounts within assigned territories to ensure members are fully utilizing all services and benefits Navigator has to offer as well as prospect for new members within their respective territory. The position will utilize excellent telephone sales and communication skills to develop strong relationships with their members, identify needs, and quickly turn prospects into new and recurring revenue for Navigator.

 

What You’ll Be Doing:

Sales & Business Development

• Prospect for new members and follow up with leads within Pipeline
• Proactively target and identify members with low purchasing activity
• Identify decision makers with targeted leads to begin sales process and build relationship with key decision makers
• Build a sales pipeline through the sales cycle by making outbound calls and continuous follow-up

Customer Needs & Solutions

• Understand member’s needs and provide appropriate solutions

Collaboration & Teamwork

• Collaborate with appropriate team members to determine necessary strategic sales approach
• Work with internal and external partners to ensure program connection

 

 

What You’ll Bring to the Table:

• 2-4 years of sales/tele-sales experience
• BA/BS in business or related concentration preferred
• Experience working on a sales quota
• Demonstrated ability to exceed sales quotas.
• Goal-oriented, motivated self-starter
• Demonstrate an aptitude for providing exceptional, detail-oriented customer service.
• Must be able to multi-task and manage timelines, work in a fast-paced results-oriented environment

What’s Good to Know:

• Hybrid – As directed by your manager
• No travel
  
  

Why Join MHA:
MHA continues to lead by providing purpose-driven and value-based solutions, which preserve the dignity and grace people deserve, regardless of age. Let us be the best place you’ll ever work!

Our associates enjoy the following benefits, and you can, too!

Staying Healthy
- Comprehensive medical, dental, vision and prescription plans with FSA/HSA options individual and family options

- Teledoc access
- Fitness Reimbursement

- Commuter Benefit Plan
- Access to an Employee Assistance Program (EAP)

Enjoying Time-Off
- Paid Time Off

- Day off for your birthday and a floating holiday

- Paid Parental Leave

Planning for the Future
- 401K with a match
- Employee Stock Purchase Plan

- Life Insurance, short-term & long-term disability insurance

- Access to financial and legal advisors

- Perks and Benefits Discounts

Learning Continuously
- Tuition Reimbursement

- E-learning programs
- Ongoing Team Trainings
Making an Impact
- Paid volunteer time-off
- Donation matching

 

Physical Demands

The physical demands and work environmental characteristics described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.

• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; sit; perform manual tasks; operate tools and other office equipment such as computers, computer peripherals, and telephones; extend arms; kneel; talk and hear. The employee must occasionally