General Manager

Join Helix Traffic Solutions – Traffic Control for a Safer Tomorrow

About Helix
We’re not just placing cones – we’re rethinking the way traffic moves. Helix is a national leader
in traffic control and work zone safety, delivering smart, responsive solutions across the country. From high-tech ITS systems to boots-on-the-ground support, we’re shaping the future of infrastructure safety.
Why Helix?
We're a people-first company with a mission to save lives. At Helix, you’ll find:
• A culture of safety, service, and integrity
• Real career growth through training and internal mobility
• The backing of a national organization, with the heart of a local team
• A place where your work directly improves public safety
What to Expect
Our work is fast-paced, hands-on, and essential – and that’s exactly what makes it rewarding.
Every role at Helix plays a part in protecting lives and keeping communities moving. If you're
motivated, adaptable, and looking for a career with purpose, we’d be proud to have you on our
team.


About Northeast Traffic Control Services

Northeast Traffic Control Services is part of the Helix Traffic Solutions network and delivers expert traffic management services across the region. With a strong focus on safety and efficiency, Northeast Traffic partners closely with Departments of Transportation to design and execute well-managed traffic plans. Our work includes overseeing lane closures, flagging operations, custom signage, and equipment rentals for construction zones—all in service of protecting both workers and the traveling public.

As a growing leader in the traffic management industry, we are committed to operational excellence, teamwork, and creating safe, well-coordinated environments for infrastructure projects.

POSITION SUMMARY
The General Manager is responsible for the overall leadership, strategic direction, and operational excellence of the division. This role oversees all aspects of division operations including financial performance, strategic planning, team development, and ensuring alignment with Helix Traffic Solutions' corporate objectives. The General Manager serves as the senior leader for the division, driving growth, profitability, and operational efficiency while fostering a culture of safety, excellence, and continuous improvement.

ESSENTIAL FUNCTIONS

Strategic Leadership and Planning
• Develop and execute comprehensive strategic plans that align with Helix Traffic Solutions' corporate objectives and market opportunities
• Lead the development of annual division budgets and business plans to achieve financial and operational targets
• Oversee strategic planning initiatives at the division level, ensuring alignment with overall company direction
• Identify and evaluate new business opportunities, market expansion, and strategic partnerships
• Drive long-term vision and growth strategies for the division

Operational Excellence
• Provide oversight and leadership for all division operations, ensuring efficient and effective service delivery
• Monitor and optimize operational processes to improve quality, efficiency, and customer satisfaction
• Oversee all branch operations within the division, ensuring consistent standards and performance
• Lead process improvement efforts and implementation of best practices across all operational areas
• Ensure compliance with industry standards, regulations, and company policies

Financial Management and Performance
• Develop and manage division budgets, forecasts, and financial plans to achieve profitability targets
• Conduct regular financial reviews and develop strategic planning for cost reduction and revenue optimization
• Monitor key performance indicators and financial metrics to drive business decisions
• Collaborate with corporate finance team on financial reporting, analysis, and strategic initiatives
• Ensure accurate financial controls and accountability across all division operations

Leadership Development and Team Management
• Provide leadership and direction to division leadership team and management staff
• Oversee leadership development programs and implementation to build organizational capability
• Provide constructive and timely performance evaluations for direct reports
• Foster a culture of accountability, continuous improvement, and professional development
• Recruit, develop, and retain top talent to support division growth and success

Departmental Oversight
• Coordinate with corporate HR, Finance, and Safety departments to ensure alignment and consistency in policies and procedures
• Ensure effective communication and collaboration between all departmental functions

Stakeholder Management<