Support Operations Coordinator

We Speak Safety and Efficiency:  

In September of 2024, Bestpass, Fleetworthy, ExpressTruckTax and Drivewyze rebranded as Fleetworthy. This rebrand reflects our ongoing mission to simplify fleet safety, compliance, and toll management under one unified brand.

Fleetworthy is revolutionizing road safety and fleet management with a command center for safety, compliance, and efficiency. Our connected suite provides real-time insights and control, enabling customers to maximize efficiency, reduce risk, and save money.

With technology that unifies safety, compliance, toll management, weigh station bypass, and more, Fleetworthy empowers organizations to perform at their best. We simplify operations to ensure every vehicle and driver is not just compliant, but beyond compliant.  Supporting millions of drivers and vehicles, Fleetworthy is leading a new era in road safety and fleet technology.   

At Fleetworthy, you’re in the driver’s seat! 

The Support Operations Coordinator role is a great entry point into Fleetworthy and is responsible for completing a wide variety of tasks related to serving our internal & external customers efficiently and effectively, learning the intricacies of toll along the way. 

Essential Duties and Responsibilities 

• Process existing customers toll and violations data as needed 

• Continually seek process improvement and efficiencies and communicate ideas and suggestions 

• Update existing SOPs as needed; collaborate on the creation of SOPs for new and evolving processes  

• Research and troubleshoot issues, occasionally in collaboration with toll agency partners and cross-functional internal teams. 
• Leverage Salesforce CRM for internal and customer communications
• New accounts setup 

  Experience and Competencies 

• Excitement about iterative process improvement and innovation 

• Commitment to delivering the right outcomes and results 

• A growth mindset 

• Strong organizational skills and attention to detail 

• Proficient in MS Office – Excel, Word, and Outlook, preferred 

• Possesses and demonstrates Fleetworthy Core Competencies and Values 

• HS diploma/GED; Associate/Bachelors’ degree a plus  

Compensation Range:

$35,000 to $40,000 USD Yearly 

What Drives Us to Work Every Day: 

• We pride ourselves on making a difference, for our employees, clients, and their businesses.
• We accept team members for who they are and what they bring to the table. 
• We are proud to build all our relationships based on transparency and trust. 
• We are a team of energetic and curious individuals passionate about the work we do every day! 

 Our Core Values – We are 1TEAM 

• People 1st - People 1st! We win as a team by collaborating, having each other’s backs, and bringing out the best in each other. We always treat others as they would like to be treated.  
• Trust - We inspire trust by delivering on our promises, owning outcomes, being transparent in our communications, and acting with integrity.    
• Every Trip Matters - Because every trip that our customers take is important to them, it's important to us. Whether it is a load being hauled across the country or a service vehicle traveling on a toll road,