RESTAURANT MANAGER - Corporate Dining

 

Salary: 

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Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work in 2021, This is R/A !

Job Summary

 

Working as the Restaurant Manager at Sony (25 Madison Ave), you will be responsible for the effective execution of front-of-house service in our restaurant.  You will lead and manage the front of house staff and ensure that outstanding service is consistently delivered in accordance with client and R/A brand standards. 

This position works Monday through Friday between the hours of 8am and 9am. Specific shifts will vary based on operational needs. 

Key Responsibilities:  

•    Hires, trains, and develops all FOH restaurant staff in fine dining service standards
•    Maintains schedules, payroll and other administrative support
•    Maintains food and beverage cost controls including inventory and pars
•    Organizes and conducts pre-shift and departmental meetings daily
•    Maintains communication with all departments to ensure customer service needs are met
•    Creates seating charts and station assignments daily, following up with support staff of daily expected business
•    Maintains all reservation systems and book to accommodate business demands
•    Creates side work assignments and ensure completion with wait staff 
•    Maintains highest level of client/guest satisfaction
•    Maintains cleanliness and presentation of dining room area
•    Ensures the highest level of service to clients and their guests
•    Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner

Preferred Qualifications:

•    Bachelor’s Degree preferably in hospitality, or equivalent fine dining experience
•    Two to three years of upscale fine dining with at least one year of management experience
•    Strong knowledge of current food, industry trends and fine dining points of service
•    Cash handling and reconciliation of cash banks and POS systems
•    Ability to hire, develop, train, coach and counsel hourly associates
•    Ability to plan, market and execute special events/promotions
•    Ability to monitor and track budgets and expenditures
•    Excellent written and verbal communication skills
•    Excellent knowledge of customer service techniques and current service standards
•    Must be able to remain poised and focused under pressure
•    Knowledge of basic office programs, Microsoft Word, Excel, Outlook, as well as reservations systems
•    Conformity to the highest standards of personal integrity and ethical behavior
•    Professional appearance and demeanor required

 

 

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New