Business Systems Analyst II

Work Location Delicato Vineyards Manteca 

Position Purpose

The Business Systems Analyst II acts in coordination with a Program Manager/Director and other Business Systems Analysts to reliably deliver the most effective solutions for information and business process needs that align with the overall corporate strategies. These roles serve as liaisons between business and IS teams by facilitating communications and aligning system initiatives and business objectives as well as helping maintain strategies for each business process and capability.

Essential Duties

• Supports efforts to research to determine if solutions to business requirements currently exist within or outside the business unit, and impact analysis of proposed solutions across the business
• Participates in requirements definition with business partners to drive to consensus for a desired future state
• Participates in the documentation of functional and/or technical requirements to achieve greater system effectiveness and efficiency
• Assists Program Directors and Managers and other Business Systems Analysts in project management
• Participates in system and end-user unit acceptance testing
• Identifies, troubleshoots and provides IS related issue resolutions in partnership with respective business functions and associated information systems
• Performs data governance and validation activities, and report definition and development for respective systems
• Communicates regularly with represented business units, peers and management to assist planning resource and technology needs
• Contributes to management of projects by the Project Management Office (PMO) methodology including defining stakeholder roles and responsibilities, project milestones, schedules, issues and deliverables
• Participates in the evaluation of process improvements and effective system solutions
• Participates in implementation of committed deliverables during system development initiatives
• Participates in project status review meetings to update business partners on progress and key milestones
• Performs system configurations of respective systems
• Supports knowledge transfer to Technical Services team for completed projects
• Provides second-level operational support for Technical Services team

*Other duties may be assigned

Non-Essential Duties

*Other duties may be assigned

Minimum Requirements

Education and Experience

• BA in Information Technology or equivalent professional experience
• Minimum of 3 years of related experience in information systems and/or business process analysis
• Minimum of 1 year of project management experience
• Detailed knowledge in one or more of these areas plus working knowledge of at least one additional area: Human Resources, Finance, Accounting, Supply Chain, Sales, Marketing and Wine Production
• Experience in a winery or other consumer packaged goods environment is preferred
• Experience with agile methodologies is preferred

 

Knowledge, Skills, and Abilities

• Leadership, communication, analytical and organizational skills
• Experience determining the explicit and implicit needs and requirements of various stakeholders
• Proven problem resolution, negotiation, and influencing skills
• Ability to engage both developers and business partners to achieve target outcomes
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing
• Advanced analytical skills and deeper knowledge in business systems analysis, stakeholder collaboration, and process improvement

 

Certificates and Licenses

• PMP or CAPM certification, or certified SCRUM Master is a plus
• SQL experience is a plus

Working Conditions

• Office environment

Work Standards

• Acts in a manner reflective of the Company culture of High Moral Standards, Innovation and Continuous Evolution, Trust in Team, Continuous Improvement, and Sustainable Relationships
• Communicates, interacts, and works effectively with others; receptive to feedback and coaching; voices concerns in a constructive manner
• Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and training
• Follows all Company policies and procedures

Additional Comments

Management retains the discretion to add to or change the duties of the position at any time.

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