Desktop Support Engineer

Company Description

MSRcosmos is an IT Services subsidiary of the MSRcosmos Group,
A U.S.-based multinational conglomerate. MSRcosmos Group focused on diverse ventures ranging from IT services to real estate and education. Together, both companies believe that business success and serving humanity are symbiotic and strive to excel at both.

Job Description

Title- Desktop Support Engineer

Location- Salt Lake City, Utah- 84104-Onsite

Type: Contract

Rate: $15/hr on W2

Key Responsibilities:

• On-Site Support: Respond to client queries and provide on-site technical assistance.
• Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware.
• Troubleshooting: Diagnose and resolve hardware and software issues.
• Installation and Configuration: Set up new hardware, software, and operating systems.
• Training and Assistance: Provide training and technical support to end-users.
• Documentation: Maintain records of issues and solutions in a ticketing system.
• Collaboration: Work with other IT professionals to ensure seamless support.

Additional Information

All your information will be kept confidential according to EEO guidelines.