Associate Director, Housing Assignments

Position Summary:
The Associate Director of Housing Assignments is part of Housing and Residential Experience in the Student Affairs division at Vanderbilt University and is a leader responsible for the overall management of the incoming first-year student and new transfer student housing assignment processes. This position assists the Director of Housing Assignments and Operations to supervise, coordinate, and implement several assignment processes; the off-campus authorization process; and the Greek house authorization process. The Associate Director also assists with policy implementation and provides direct support to students and families needing help and guidance with housing assignments and the housing assignment process. Reporting directly to the Director of Housing Assignments, the Associate Director of Housing Assignments will partner regularly with Residential Experience; Student Care Coordination; the Center for Student Wellbeing; Student Accountability, Community Standards and Academic Integrity; Student Access; Undergraduate Admissions; and Athletics on student matters as they pertain to their housing assignment. This is a full-time, exempt, onsite role. Need for evenings/weekends may be required.

About the Work Unit:
Housing Assignments and Operations is responsible for occupancy management of Vanderbilt’s on-campus residence halls. Our office works to ensure that students are assigned to housing that best meets their needs through a fair and consistent process. Our team collaborates with various offices inside and outside of Student Affairs including Residential Experience, Housing Facilities, Housing Finance, Student Care Coordination, Center for Student Wellbeing, Student Access Services, and Residential Colleges. In addition, our office works to coordinate numerous logistical efforts including move-in, move-out, and transitions between terms, and is responsible for all aspects of billing within Housing and Residential Experience.

About Student Affairs:
Student Affairs serves a central role in student learning and development at Vanderbilt, advancing the University’s mission of teaching, research, and service. Student Affairs at Vanderbilt cultivates vibrant, inclusive communities that foster a student’s sense of belonging and wellbeing through collaborative partnerships, transformative learning experiences, and an accessible and holistic network of resources. We value connection, belonging, compassion, development, and innovation. Our staff are committed to continued growth in knowledge, awareness, skills, and experience engaging with these priorities in a higher education environment.

 

Key Functions and Expected Performance:

Supervision and Leadership

• Oversee the hiring and onboarding processes for Housing Assignments staff, including Coordinators and other student workers.
• Responsible for the creation and implementation of competency-based professional development of full-time Coordinator staff.
• Provide oversight and comprehensive learning and development initiatives to enhance staff competencies.
• Foster a collaborative and inclusive team that promotes communication, accountability, and excellence.
• Assist the Director of Housing Assignments and Operations in strategic planning, policy development, and decision-making processes to advance the values and goals of Housing and Residential Experience.

Management of Student Assignment Processes and Occupancy

• Responsible for the completion and oversight of the first-year, transfer, and returning spring student assignment processes.
• Manage the first-year and upper-division student room change processes.
• Assist with the development and implementation of the continuing upper-division student housing assignment process, including various residence hall processes, Greek housing applications, and the unassigned student process.
• Collaborate with Student Access (SA) and Equal Opportunity and Access (EOA) to assist students seeking reasonable housing accommodations under the Americans with Disabilities Act (ADA) of 1990 and/or Section 504 of the Rehabilitation Act of 1973.
• Partner with Residential Experience to design and implement applications and room selection processes for living learning communities (LLCs).
• Assist with the management of May and summer session housing.
• Direct occupancy verification and work in collaboration with Housing Finance to ensure accurate rosters and billing.
• Respond promptly to student, family, faculty, and staff requests for housing assistance.

Management and Maintenance of the Housing Database

• Maintain accurate up-to-date housing records, including current rosters for residence halls and Greek houses, off-campus a