Food Services Assistant-Utility

Job Summary:
Performs various food service duties, including food preparation, serving, dishwashing, and transportation. Provides excellent customer service and may operate a cash register.

Education/Experience:

• High school enrollment, diploma, or GED required.
• Food service or customer service experience preferred.

Key Responsibilities:

1. Ensure food quality, recipe compliance, and adherence to guidelines.
2. Meet productivity, delivery, and serving schedules.
3. Minimize waste and control costs by following portion guidelines.
4. Maintain and clean equipment and dish areas efficiently.
5. Deliver excellent customer service to patients and visitors.
6. Uphold high sanitation standards and meet health inspection ratings.
7. Follow safety and sanitation rules to maintain a safe environment.
8. Complete required training programs and certifications.
9. Support departmental improvement initiatives and teamwork.
10. Safely deliver and retrieve food trays while following protocols.
11. Interact responsibly with patients, visitors, and staff, addressing concerns.
12. Adhere to hospital policies and promote a cooperative work environment.

Skills and Qualifications:

• Proficient in English and able to follow instructions.
• Adaptable to department needs with a focus on customer service.
• Comfortable entering patient rooms and interacting with diverse individuals.
• Willing to work weekends and holidays.

Work Environment:

• Work in kitchen, dining, and retail areas.
• Exposure to wet floors and sharp equipment.

Physical Requirements:

• Frequent standing, walking, bending, and reaching.
• Ability to lift up to 50 lbs regularly and occasionally up to 100 lbs.

This role emphasizes teamwork, attention to detail, and a commitment to providing exceptional food service in a safe and sanitary environment.

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.