Account Manager, Business Leadership - Commerce/CPG

*This role is open to applicants in St. Louis, Chicago, and the surrounding Midwest area.*

WHAT ARE WE LOOKING FOR
We are looking for a driven Account Manager to be a key member of the Business Leadership team in support of a leading CPG brand in the food industry. In this role, you’ll be responsible in managing day-to-day operations of key retailer partnerships and execution of omnichannel initiatives that drive impactful journeys for the client’s customer base.  

The ideal candidate thrives on uncovering consumer shopping behaviors, has a strong understanding of media landscapes within the retail environment, and brings exceptional organizational skills to every project. Highly motivated self-starter who is comfortable working independently and providing guidance to junior team members.

HERE’S WHAT YOU’LL DO (RESPONSIBILITIES)

• Serve as a key point of contact for specific retail shopper executions and external partner collaborations, contributing to workflows that align with account needs.
• Demonstrate familiarity with retail media networks (e.g. Walmart Connect) and other integrated commerce initiatives to support client goals while providing innovative ideas to address client challenges.
• Independently manage end-to-end execution of projects, ensuring deliverables meet agency standards, align with client processes, and are delivered on time while fostering collaboration across stakeholders.
• Serve as a liaison for client requests, translating them into actionable workstreams and leading cross-functional efforts to deliver successful outcomes for key retail clients.
• Review creative and copy against project objectives and strategy, offering clear and concise feedback to maintain quality and alignment.
• Participate actively in client meetings and lead status calls with the client and external partners when required.
• Utilize agency tools, including creative briefs, creative reviews, asset delivery handovers, and client-facing presentations to ensure seamless execution.
• Establish and maintain strong, effective relationships with multi-disciplinary agency teams.
• Create estimates with a solid understanding of fee structures and client-specific parameters and contribute to larger SOWs or retainer needs.
• Develop comprehensive understanding of the agency’s offerings, mission, and vision.
• Supporting Momentum’s Values.
• All other duties as assigned.

 
HERE’S WHAT WE’RE LOOKING FOR (QUALIFICATIONS & REQUIREMENTS)

• Bachelor’s degree preferred
• 4+ years in the marketing field, with a strong preference for experience in the commerce or CPG industry.
• 2+ years agency experience or working with agency partners
• Experience training/mentoring more junior team members
• Strong written and verbal communication skills, with the ability to convey ideas clearly and confidently.
• Experience working with retail media platforms is a plus.
• Polished, professional demeanor with the ability to project confidence and enthusiasm for the business.
• Proven success in managing projects and excelling in client-facing roles, demonstrating an ability to deliver results under pressure.
• History of building effective working relationships across diverse teams, fostering collaboration and trust.
• Demonstrated knowledge of financial aspects such as billing reports, invoicing, and project financial maintenance, including the ability to create accurate estimates.
• Self-motivated with the ability to work independently as well as collaboratively with multiple teams.
• Highly organized, with a proven ability to multi-task, prioritize, and manage time effectively across multiple projects.

ABOUT US – MOMENTUM WORLDWIDE 
Momentum is an agency of doers. We make the industry’s most disruptive, entertaining, shareable, unforgettable experiences for our clients and their fans. We do it by bringing people closer to what they love, in original and unexpected ways. Whether it’s a physical activation, a virtual experience, or a piece of unique branded content, it’s all part of what we call the Total Brand Experience — ideas that solve business challenges, through best-in-class Consulting, Strategy, Analytics, Experience Design, and Production.

We want you to help brands do amazing, unprecedented, wild things, creating experiences that people never forget.

WHAT CAN YOU EXPECT FROM MOMENTUM

At Momentum, we expect our employees to embody our values!
Our Core Values of Be One, Do Great Work, Have Fun, Give Back and Grow empower an environment where we challenge ourselves professionally and encourage each other personally.