Head of Marketing Operations (f/m/d)

is Germany's best-known AI company. We develop neural networks to help people work with language. With DeepL Translator, we have created the world's best machine translation system and made it available free of charge to everyone online. Over the next few years, we aim to make DeepL the world's leading language technology company.

Our goal is to overcome language barriers and bring cultures closer together.

What distinguishes us from other companies?

DeepL was founded by developers and researchers. We focus on the development of new, exciting products to help people communicate, utilizing the latest AI techniques. Our work culture is very open giving creating an environment to build and deliver innovative solutions to the world.

Your choice

We are constantly looking for outstanding employees! Currently we offer remote work in Germany, the Netherlands, the UK and Poland. Whether you would like to work from home in one of these countries or from one of our offices in Amsterdam, London, Cologne, Leipzig or Berlin: the choice is yours. No matter where you choose to work from, our way of working is designed to make you an essential part of the team.

What will you be doing at DeepL?

As the Head of Marketing Operations, you will lead the development and reliability of our marketing engine to drive growth, enhance efficiency, and maximize ROI of our programs. You will work closely with the marketing, sales, technology operations, and executive leadership to develop and execute our marketing capabilities that align with our business objectives. Your expertise in large scale product-led growth (PLG), traditional inbound, and account-based marketing (ABM) programs and technologies will be critical in shaping our marketing operations results.

Requirements

Your responsibilities

• Develop and implement the global marketing operations strategy, ensuring alignment with the company's goals and objectives
• Hire, lead and manage a high-performing marketing operations team fostering a culture of delivery and continuous improvement
• Define and implement scalable PLG and account based strategies to drive efficient customer acquisition, retention, and expansion
• Collaborate with cross-functional teams, including product, sales, and customer success, to integrate marketing operations with their processes, data, and systems
• Own and drive the implementation and optimization of marketing automation tools, CRM systems, and other marketing technologies to support revenue targets
• Develop and monitor key performance indicators (KPIs) to measure the effectiveness of marketing campaigns and overall performance, through regular reporting and analysis
• Stay informed about innovative technologies, new processes, and industry trends to continuously improve marketing results
• Manage vendor relationships, contracts, and budgets related to marketing operations

What we offer

• A friendly, international, and highly committed team with a lot of trust, with efficient decision-making processes
• Meaningful work: We break down language barriers worldwide and bring different cultures closer together
• Work on the scale. Opportunity to grow the state-of-art technology with a strong product x market fit. Millions of people have used DeepL up to this date
• We cherish collaboration and efficiency but are human in our approach - empathy and inclusivity are critical
• Flexible Work Arrangements. With office hubs in Cologne, Berlin, London, and Amsterdam, you choose where and how you work.
• Ownership matters on all levels. We offer a virtual share program for all employees.
• Regular team events – internationally

About you

• Proven experience in leading innovative marketing operations teams, preferably in a technology or SaaS company
• Strong expertise in product-led growth (PLG) including advanced scoring and automation that drives measurable results
• Experience designing account-based capabilities to enable ABM and expansion programs
• In-depth knowledge of marketing automation platforms, CRM systems, and other marketing technologies (e.g., HubSpot, Salesforce, Marketo, etc.).
• Proficiency in data analysis and reporting, using tools such as Excel, Looker/Tableau, or similar platforms.
• Demonstrated experience in building, managing, and developing high-performing teams.
• Excellent strategic thinking and problem-solving abilities, with a keen eye for detail and a data-driven mindset.
• Strong project management skills