Win-Loss Program Management Associate (Contractor)

👋 You found us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well that’s how we feel about Klue. 

Who are we?

We are an established leader in win-loss and churn research and analysis and are now part of the Klue Team! Our team of experienced analysts design and deliver research programs for a wide range of business-to-business (B2B) technology companies. Using a structured, scalable process, we enable our clients to improve their win rates by making more informed and impactful business decisions.

Some of our existing clients include Salesforce, Gong, Seismic and Shopify!

Our mission continues to be focused on helping our customers win more with actionable competitive and market insights and expanding those to include Win-Loss insights within our all-in-won platform. No other provider in the market offers win-loss as part of their solution.

More on Klue:

Klue is a VC backed, capital-efficient high growth SaaS company. Tiger Global and Salesforce Ventures led our US$62m Series B in the fall of 2021. We’re creating the category of competitive enablement: helping companies understand their market and outmaneuver their competition. We benefit from having an experienced leadership team working alongside several hundred risk-taking builders who elevate every day.

We’re one of Canada’s Most Admired Corporate Cultures by Waterstone HC, a Deloitte Technology Fast 50 & Fast 500 winner, and recipient of both the Startup of the Year and Tech Culture of the Year awards at the Technology Impact Awards.

👋 We're looking to hire a couple of Program Management Associates (Contractor)  to join the Win-Loss Team part-time!

Important notes: you must be currently enrolled in a post-secondary program to apply. This is a performance-based role (100% commission-based) and you will be compensated for meeting interview targets.

As a Program Management Associate (Contractor), you will be a key member of a Program Management team. This team is responsible for supporting client engagements through program management and administration, working to achieve and exceed program goals and milestones.

This is the opportunity to play a meaningful role in delivering world-class Win-Loss research to our customers.

Day-to-day you'll be responsible for:

• Executing on client engagement and communication plans

• Interview-database lead management (update, organize, and report)

• Executing interview recruiting and scheduling campaigns (email and phone outreach - yes, we mean cold-calling)

• Mapping and tracking project milestones

• Participating in weekly team update calls

• Handling outreach-specific questions from clients and program management teams

This is you:

• Output focused: you’re driven by targets, metrics or goals. Nothing will stop you from not only achieving your goals, but you’re constantly motivated to BEAT them. You’re the type of person to set new records and your career goal is to be the best at what you do.

• Hearing “no” won’t stop you, that only fuels you. You’re an optimist to a fault, full of energy, you can't be beat down.

• You figure out what needs to get done and make it happen.

• Strong and natural conversationalist and you've been known to pen an impressive e-mail and/or essay or two

• You are organized and have strong attention to detail

• While you're competitive in nature you value and seek a team-based and collaborative environment

FAQs

• Time commitment? 20-25 hours per week

• Location? We operate in a hybrid model but we have members on this team who work remotely.

• Leadership/Mentorship? You bet! This role will report to our Team Lead of Program Management and indirectly to the VP, Win-Loss.

• Compensation? This is a success-based role, not an hourly position. Candidate will receive $50 for every interview scheduled and completed

Lastly, we take poten