Financial Systems Specialist

Towson University (TU) has earned distinction as both a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland.  Towson University fosters a climate that is grounded in respect to cultivate the intellectual and personal growth of the entire university community.

The Financial Systems Specialist provides business services, strategic guidance and responsive end user support, to ensure Stratus Financials (Oracle Cloud ERP) and PeopleSoft HCM/CS Systems are meeting the needs of students, faculty and staff. Telework may be available for this position up to two days per week following the completion of 90 days of service in good standing.

Operational:

Perform operational tasks within Stratus Financials including, but not exclusive to daily transmit, journal uploads and approvals, interface processes for data coming into the production environment from Payroll, Student Financials and US Bank/ProCard Data. Assist users with questions regarding Stratus functionality, including workflow and access concerns.

Perform month-end and year-end close functions as assigned. In conjunction with OTS, manage user security assignment to Stratus Financials, including periodic audits of security roles. Take back-up responsibility for daily maintenance and update of the university's extensive chart of accounts including State Support, Self-Support, Agency and Grants cost centers, natural accounts, sources, and initiatives, hierarchy, and cross-validation rules.

 Systems:

Participate in functional testing of Oracle (Stratus), and PeopleSoft HCM/CS upgrades, patches, and bundles in conjunction with OTS. Perform task assignments, interpret, and respond to user problems related to Stratus and work closely with technical and managerial staff to improve functional support procedures. Isolate problems from symptoms and/or help line calls and troubleshoot for solutions. Communications: Develop and maintain strong communications with university campus departments. Work in collaboration with staff in OTS, Human Resources, SUBO and the Budget Office to ensure efficient and effective integrated processes. Participate in work teams for operational issues from the functional perspective. Coordinate with campus users Stratus updates to Financial Stewards and Cost Center Managers. Designated web content contributor for all Financial Affairs, University Accounting, and SUBO, which involves making content changes requested by department leads. Stay up to date on web content/editor training, software, accessibility and University standards.

Technical Duties:

Handle special requests such as third monitors or peripherals and new PC/laptop setups. Assist with troubleshooting computer and peripheral problems, software problems with Microsoft programs, web browsers, Stratus, and Virtual Workspace. Map network drives and printers. Work with OTS on behalf of staff members for significant issues and/or installations/setups requiring OTS Support. Responsible for installation of BlueZone (RSTARS interface) and VPN setup for the connection to Annapolis and troubleshooting issues on both the TU and Annapolis side. Address problems with Oracle (Stratus) spreadsheet upload. Assist Business Systems Manage with inventory management and coordination.

Documentation:

Maintain User guides and procedure manuals.