Office 365 Senior Administrator SME

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like a mission you want to be a part of, keep reading!

Civilian Health Solutions uses a wide range of capabilities in Digital Modernization, Mission Software Systems, and enabling technologies like Artificial Intelligence and Machine Learning to support our customers’ mission in advancing biomedical research and protecting public health. Our team’s focus is ensuring our health customers have the right solutions to keep pace with an ever-evolving public health landscape and prevent the next public health crisis.  To explore and learn more, click here!

Leidos is seeking an experienced Office 365 Senior Administrator to join our Information Technology team to serve our customer. The successful candidate will play a crucial role in supporting our research and health missions by ensuring the effective deployment and management of Office 365 services. This position involves both strategic planning and hands-on administration of the Office 365 environment to facilitate seamless communication, collaboration, and data management.

Role is expected to be onsite in DC/Rockville

MUST be US Citizen or US Person with the ability to obtain a Public Trust Clearance level 5

Key Roles & Responsibilities:

• Administer and support the Office 365 environment, encompassing Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams.
• Oversee the migration of Office 365 from one domain to other, ensuring minimal disruption to operations.
• Collaborate with various customer departments to design, deploy, and manage Office 365 solutions that meet research and administrative needs.
• Establish and enforce governance policies for Office 365 usage, with a focus on security, compliance, and data protection standards.
• Develop and maintain comprehensive documentation for system configurations, procedures, and service records.
• Provide mentorship and technical guidance to junior staff and contribute to their professional development.
• Conduct regular reviews and updates of Office 365 services to ensure they align with the evolving needs of ARPA-H.
• Lead troubleshooting efforts and provide high-level support for complex issues within the Office 365 ecosystem.
• Liaise with stakeholders to gather requirements, present technical solutions, and ensure alignment with ARPA-H’s strategic goals.

Required Qualifications and Experience:

• Bachelor’s degree in computer science, Information Technology, or a related field, with 8 years of relevant experience; or a Master’s degree with 5 years of experience. Professional experience may be substituted for formal education.
• Minimum of 3 years of hands-on experience in Office 365 administration, with a proven track record of successful project execution.
• Strong understanding of Office 365 security and compliance capabilities, including experience with information governance and data loss prevention.
• Possess one or more Microsoft 365 certifications – Certified Administrator Expert, 365 Administrator, Endpoint Administrator etc.
• Eligibility to work in the United States and ability to obtain a Public Trust Clearance.
• Excellent communication and collaboration skills, with the ability to engage effectively with both technical and non-technical stakeholders.

Desired Skills:

• Experience with advanced features of Office 365 such as Advanced Threat Protection, eDiscovery, and Advanced Compliance Solutions.
• Knowledge of NIH's research and administrative processes, as well as familiarity with the unique requirements of a federal research institution.
• Agile development methodologies experience.
• Proficiency in related tools like Zendesk, ServiceNow, Microsoft Project, Power Platform etc.