Business Strategy Specialist Intern (Masters/MBA Degree) - Summer 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Internship Program Overview 
At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact. We offer 12-week summer internship opportunities across various business functions.     

Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities. Additionally, interns will have access to online learnings and a dedicated summer coach to further grow their careers with us.    

If you want to make work, work better, we want you. To learn more, check out our Early Career Page!    

Team Overview 
ServiceNow’s Strategic Operations Group is focused on high-impact strategies that support growth and our rapidly increasing scale. We work cross-functionally with senior leaders across the business on projects that impact the business, including top-line growth, internal operational initiatives, and other strategic initiatives. 

We are looking for Masters and MBA Interns to join us for summer 2024. You will work closely with other team members and stakeholders to accelerate our impact and directly contribute to our overall business strategy. This is an excellent opportunity if you are looking to get a taste of strategy, planning, and operations at a high-growth enterprise software company. 
 
You will work in one or more of the following areas: 

• Strategic initiatives (scoping, framing, executing) 
• Business planning and operations 
• Budgeting and long-term financial planning/forecasting 
• Design and drive strategic programs 
• Customer and partner engagements 

Role Responsibilities May Include: 

• Help develop strategic market/product line business plans and marketing programs to support sales in designated market segments, identifies volume and strategic customers and develop partnerships 
• Structure complex problems, develop hypotheses, conduct analyses and suggest recommendations through a data-driven process
• Collect and analyze large datasets and summarize insights
• Develop compelling recommendations, communicated in high-quality output
• Support teams to identify opportunities, unlock productivity and accelerate execution
• Analyze market data to identify trends/opportunities, develop strategic direction from market data, and creates compelling market analysis presentations 

Qualifications

• Currently enrolled in an accredited university as a full-time student pursuing a Masters or MBA degree, returning for a final term, or year, following the summer internship.
  • Degree focus in Business, Corporate Strategy, Business Development, Finance, or related field 
  • Graduating December 2024, or later 
  • Able to commit to a 12-week internship in summer 2024 (May-August, or June-September).  
• Prior work experience within Management Consulting, Corporate Strategy, Investment Banking, Busine