Technical Project Manager (Europe)

Ascio, Enom, Hover and OpenSRS are all part of the biggest Internet company you’ve likely never heard of: Tucows (NASDAQ:TCX, TSX:TC).

Tucows started as a simple shareware site in 1993 and has since grown into a stable of businesses: Tucows Domains, Ting Internet and Wavelo.

What's Next at Tucows

We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet!

Today, over one thousand people work in over 20 countries to help us make the Internet better. If this sounds exciting to you, join the herd!

About the Opportunity 

Tucows Domains is seeking a skilled Technical Project Manager to lead technical projects in the domains industry. This role involves collaborating with Engineering team members, leaders, and subject matter experts (SMEs) to identify, plan, and execute operational solutions. You will leverage your technical fluency, project management expertise, and excellent communication skills to deliver impactful results in a dynamic, remote-friendly environment.  This role involves managing key aspects of project coordination, cross-functional collaboration, and global communication while maintaining flexibility to accommodate stakeholders across time zones.

As a Project Manager for technical projects, you will drive all aspects of the technical implementation of practical solutions, ensuring seamless coordination, effective communication, and successful delivery of outcomes that align with Tucows Domains’ strategic objectives.

This role is open to applicants residing in Europe. 

Key Responsibilities/Job Duties 

• Work with internal project stakeholders, including engineering, development, and product 
• Define scope, schedule, budget, and risks with project teams and track project progress.
• Develop and implement robust communication plans, change management roadmaps, and critical paths.
• Leverage project management platforms (e.g., Smarsheet, Jira) to create, update, and share project statuses.
• Oversee the technical implementation of solutions, ensuring alignment with engineering objectives.
• Facilitate risk assessments and establish mitigation strategies for potential technical challenges.
• Prepare comprehensive documentation for all project phases, including deliverables, outcomes, and lessons learned.
• Coordinate global and cross-functional resources to achieve project success.
• Communicate progress, challenges, and key outcomes effectively to stakeholders and leadership.
• Provide sign-off for phase and project completion.

Knowledge, Skills and Competencies

• Skilled at identifying potential risks and implementing strategies to mitigate them.
• Proven ability to work effectively with cross-departmental teams and stakeholders.
• Excellent verbal and written skills to convey complex ideas and technical details to diverse stakeholders effectively.
• Ability to analyze complex technical challenges and propose actionable solutions.
• Capability to lead multidisciplinary teams and drive project success.
• Proven ability to inspire and guide teams, create cohesive teams, resolve conflicts, foster collaboration,  and drive ownership of goals.
• Adept at managing multiple priorities, delegating tasks, and using resources efficiently.
• Strong time management and multitasking capabilities to oversee multiple priorities and deadlines.
• Analytical and creative abilities to overcome obstacles and achieve project objectives.
• Confidence in making informed decisions under pressure and managing conflicting priorities.
• Familiarity with project management tools (e.g., Jira, Wrike, Asana) 
• Flexible and open to navigating changes and adopting new tools or methodologies.

Qualifications Required

• Bachelor’s degree in Business Administration, Engineering, Management, or a related field.
• 6+ years of relevant experience in project management roles.
• Proven experience leading technology projects, working closely with engineering and multidisciplinary teams.
• Proficiency in project management tools such as Wrike, Asana, or Jira.
• Exceptional risk analysis, prioritization, and resource management skills.
• Excellent written and oral communication skills in English.
• Demonstrated ability to deliver projects on time, within budget, and to specification.
• PMI Project Management Professional (PMP) certification or equivalent

Nice to Have

• Knowledge of Hindi.
• Familiarity with