Technical Operations Lead

GA-CCRi maintains and deploys production systems for users across the Intelligence Community, Department of Defense, and commercial industry. We build and develop best-in-class all domain and globally focused situational awareness capabilities that process petabytes of data from numerous streaming data sources in near real time. Our systems apply state-of-the-art algorithms and machine learning techniques to extract features and fuse data from multiple phenomenologies to form a rich live view of objects in the sky, on the sea, and on the ground. These analytics are designed to determine not just where something is, but what it is, where it's been and what it's doing. All of this "data to knowledge" is made available to end users in our own browser-based application for visualization, analysis, and understanding. We always want to do more, and that's where you come in!

CCRi is looking for a Technical Operations Lead to lead multiple, operationally focused teams. We currently have three such teams, and each Mission Operations Engineering (i.e MOE) team is composed of Software, DevOps, and System Administrative personnel. Their job is to ensure the high availability and performance of our products for our customers. This position is more technical leader than a manager, but some management responsibilities are likely required. Importantly, this is a high-impact role with a fast-growing company. You’ll work closely with Chief Engineer to shape this role and provide input into the long-term vision of how be best to operationally support our products customers.

Positions available in: Charlottesville, VA

Core Duties and Responsibilities

• Lead technical teams
  • We’re looking for a technical leader who can work across their technical teams and get things done. This might be troubleshooting a particularly difficult issue, providing technical guidance, or helping scope a new initiative. You’ll also be looking across your teams applying best practices, lessons learned, and efficiencies where needed.
• Understand our products and customers
  • Our operational products are very important to our customers and their missions. You’ll be overall responsible for ensuring these systems are available and performant. However, you’ll have teams of skilled engineers to evaluate and troubleshoot as issues arise.
• Understand our priorities
  • Priorities are always shifting based on the needs of our customers and what’s happening in the world. You’ll be responsible for understanding and scoping those priorities while keeping your teams focused on achieving those objectives.
• Work closely with leadership
  • You’ll report to the Chief Engineer and work closely with the Operations Manager to help shape short-term goals as well as the long-term vision of technical operations. This is a high-impact role with a direct impact to our customers and users.

Additional Duties and Responsibilities

• Oversee all phases of software engineering project(s) including planning, and managing technical performance to ensure quality, business, and financial objectives are attained.
• Develop and implement technical, schedule, quality, business, and financial objectives for the software engineering unit(s) and may also participates in the development of Group/Company objectives.
• Oversee the development of software design concepts, criteria, and engineering efforts for product research, development, testing, and integration.
• Participate in and influence the preparation of proposals and the development of new business opportunities and expansion of existing business opportunities.
• Conduct business and technical briefings for senior and top management and for external representatives.
• Lead progress review sessions to discuss cost, schedule, and technical performance.
• Identify software engineering issues and provide leadership in developing solutions such as re-allocation of resources or modifying contract specifications.
• Influence decisions of senior leaders both within and outside the company on matters of high significance.
• May represent the Unit/Group/Company in relations with customers, and business and non- business communities and act as the primary spokesperson for the science unit(s).
• Consults with executive management to develop and implement strategic business plans including the development of current, annual and long- term technical, schedule, quality, business and financial objectives for the unit(s).
• Oversee the development of and ensure the security of the unit's proprietary technology.
• Ensure technical leadership and excellence is maintained by overseeing the planning, attraction, selection, retention, and development of