Clinic Manager, RN - Transplant Admin - Full Time 8 Hour Days (Exempt) (Non-Union)

The Clinic Nurse Manager holds 24-hour accountability for the quality of patient care, efficiency of operations, and human resources management for area(s) assigned. They will strive to achieve the optimal patient experience in a cost-effective manner, while applying evidenced-based leadership and practice. The Manager is responsible for the provision of safe patient care, in a manner that is consistent with the professional standards and hospital policies. The Manager promotes a positive and professional environment; supervises charge nurses and front line staff; maintains a stable and productive staff; involves staff at all levels in Shared Governance and Magnet Forces; and makes data driven decisions. They will role model performance and behaviors that are consistent with the values of the organization, furthering its mission, vision and strategic plan.

Manages all clinical operations of the Heart Transplant, Mechanical Circulatory Support, and Liver Program under the direction of the Transplant Administrator. Responsible for all pre-liver transplant, post liver transplant, and living donor transplant management. Responsible for all pre-heart transplant, post heart transplant, and LVAD management. Manages clinical responsibilities of transplant, including directing the work of clinical supervisors of transplant. Oversees operations of patient care programs. 24/7 oversight responsibilities for the transplant program. Directs nursing practice, education, and services. Supervises the utilization of resources and the application of new technological developments in patient care. Performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention. Other duties as assigned. Responsible for identifying and pursing new business opportunities, developing strategic partnerships, and building relationships with key stakeholders. In charge of successfully leading business development initiatives and driving revenue growth within respective organ groups. Attends outreach and implements new events to drive revenue and patient satisfaction. Possesses strong communication skills and strong business acumen that allows for deal negotiation and profitable partnerships. Responsible for program marketing and brand development. Maintains multiple marketing channels through social media platforms such as LinkedIn, Instagram, and Twitter

Essential Duties:

• Directly or indirectly supervises all subordinate staff. Recruits, screens, hire, orients, and trains staff. Evaluates employee performance and provides guidance and feedback to assigned staff. Counsels, disciplines, and/or terminates employees as required. Trains all clinical staff to ensure compliance with hospital policies. Maintains staff records. Makes recommendations for promotions, terminations, and salary decisions. Recommends and monitors the professional development of staff. Evaluates employee performance.
• Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention.
• Directs and coordinates patient care programs. Reviews patient care programs to determine effectiveness in meeting established goals for care, treatment, and/or procedures, adherence to departmental and hospital policies, and conformance with established patient care standards. Initiates appropriate action to correct or enhance patient care programs. Directs compliance with regulatory and accreditation agency standards and federal and state regulations regarding patient care. Prepares for inspections by agencies.
• Investigates and resolves incidents and complaints or suggestions from physicians, patients, visitors, and staff. Corrects deficiencies, if any, and prepares documentation or explanation as needed. Records and investigates all incidents/accidents that occur.
• Oversees activities of quality assurance programs for patient care provided by unit.
• Participates in policy formation, long-range planning, and policy making for the hospital and the department. Develops and implements administrative policies and procedures. Ensures adherence to policies and procedures, provides interpretation as needed.
• Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with University Public Safety Department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of University’s crime prevention and suppression programs and services. Ensures dissemination of security related information to staff.
• Participates in monitoring and evaluating the quality and appropriateness of patient care. Contributes objective data regarding performan