Senior Training Specialist, Customer Delivery, Regulatory Solutions

<h1>Senior Training Specialist, Customer Delivery, Regulatory Solutions</h1><p><strong>Department: </strong>Customer Delivery</p><p><strong>Employment Type: </strong>Permanent - Full Time</p><p><strong>Location: </strong>Wroclaw</p><h3>Description</h3> <strong>Calypso Technology and Axiom SL have merged to form a new company, Adenza.<br/></strong><strong></strong><strong><br/>Division Overview<br/></strong>Customer Services is an integral part of Adenza's growth and success. This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.<br/><br/><strong>Team and Role Overview</strong> <br/>The Education &amp; Learning, Regulatory Solutions Team is seeking a Training Developer/Trainer passionate about technology, instructional design, and learning experiences. In this <strong>hybrid</strong>, <strong>hands-on role</strong>, you will have the opportunity to:<ul> <li>Design and develop e-learning courses including the development of multimedia and functional exercises for ILT, VILT, and e-learning courses, gaining knowledge about regulatory reporting and the greater world of financial markets along the way.</li> <li>Lead client and internal training sessions for our core platform, including responsibility for class scheduling and certification, promotion of training services, etc.</li> </ul>Upon joining the team, you will undergo introductory training to learn about the system. As you progress, you will work independently to deep dive into the core platform and its solutions while working with stakeholders and subject matter experts from across the regulatory space at Adenza to design and develop the training solutions. The position offers access to the latest system development, potential for career advancement, and learning new skills by engaging in a diverse set of activities and duties. Are you ready?  If so, the Education &amp; Learning, Regulatory Solutions Team needs you! <br/><h3>Responsibilities</h3><ul> <li>Research and gather information by learning and testing the software</li> <li>Continuous learning about the core platform and its solutions</li> <li>Work with stakeholders and team members to define learning goals and outcomes for e-learning courses</li> <li>Design and create e-learning, hybrid, and (V)ILT course materials including course guides, resource sheets, test questions, interactions, and multimedia</li> <li>Prepare storyboards and scripts for courses and multimedia output (videos, interactions, etc.)</li> <li>Lead training courses for end-users and business analysts/developers</li> <li>Provide regular status updates to keep team management, subject matter experts, and stakeholders informed</li> </ul><br/><h3>Skills And Requirements</h3><ul> <li>A minimum of 5-7 years of course design and development <strong>experience with Articulate/RISE, Camtasia</strong>, or the equivalent</li> <li>A minimum of 3-5 years in leading (V)ILT training courses</li> <li>Excellent written and verbal English communication skills are a must, and additional languages a plus</li> <li>Highly motivated independent individual with <strong>a strong attention to detail</strong>, and <strong>advanced organizational and research skills</strong> who can move projects from inception to completion with minimal oversight</li> <li>Self-directed learner with strong technical aptitude and desire to learn about our core platform and the regulatory reporting world</li> <li>Knowledge of relational databases, SQL, and QA is preferred; comfort and experience working with highly technical information is required</li> <li>Proficiency with Microsoft Office (especially Word, Excel, and PowerPoint)</li> <li>Familiarity with Adobe Graphic Design and Video tools (e.g., Photoshop, Audition, Premier, etc.) is a definite plus</li> <li>Experience with LMS administration is a plus</li> <li>Exposure to regulatory reporting is a plus </li> </ul><br/><h3>More About Us</h3> <strong>Our Office:<br/></strong>Adenza’s office in Wroclaw has almost 630 m2 and is located on the 3rd floor of the Promenady Zita office building. The area has its special work-life balanced climate, in the modern neighborhood in the north, only 15 minutes on foot from the center, with Odra River and its beach bars and long boulevards just nearby. The office building has parking and a restaurant, and the office area has a kitchen with coffee, tea, fruit, and snacks available for all employees and guests. <strong><br/>Why Apply:</strong>Adenza’s mission to pioneer innovative technology offering efficient, accessible, transparent, fully integrated solutions is only achievable due to our outstanding workforce. The fusion of deep t