Manager, Regulatory Affairs (Bilingual)

Want to help us, help others? We’re hiring! 

GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! The GoFundMe team is searching for a bilingual Manager, Regulatory Affairs! This role will lead a team of analysts focused on financial crime investigations, including anti-money laundering, fraud detection, and regulatory compliance. The position requires a strategic leader with deep expertise in financial crime laws, advanced data analysis skills, and the ability to translate regulatory requirements into actionable policies. As a key liaison with internal and external stakeholders, this role drives cross-functional collaboration, ensures regulatory adherence, and continuously enhances fraud prevention strategies through data-driven insights and emerging technologies.

Already part of our team? We ask that internal candidates apply via the internal job board to ensure your application is reviewed appropriately.

The Job…

• Manage and lead a team of analysts, providing guidance, oversight, and professional development as it relates to anti-money laundering, fraud, and regulatory compliance.
• Oversee complex financial crime investigations, ensuring accuracy, thoroughness, and compliance with internal policies and legal requirements.
• Utilize advanced analytics to detect trends, identify emerging risks, and improve fraud detection methodologies through data-driven decisions.
• Promote adherence to regulatory compliance requirements. Provide legislative analysis and translate regulatory changes into actionable policies.
• Act as the primary liaison with law enforcement, regulatory agencies, and internal teams (Compliance, Legal, Risk) to facilitate financial crime investigations.
• Continuously evaluate and enhance financial crime detection and prevention policies, leveraging new technologies and industry best practices.
• Prepare and present detailed investigative reports to senior leadership, regulatory bodies, and law enforcement.
• Stay informed on global financial crime trends, regulatory changes, and technological advancements in fraud prevention.

You… 

• Bachelor’s degree in Finance, Criminal Justice, Economics, Data Science, Mathematics, or a related field.
• 7+ years of experience in financial crime investigations, fraud detection, compliance, or risk management.
• Fluency (minimum C1 level) in English and one of the following: Spanish, French, German, or Italian
• Expert proficiency in data analysis tools (e.g., Looker, SQL, Excel) and transaction monitoring systems.
• Deep knowledge of financial crime laws and regulations, including AML, KYC, and sanctions compliance.
• Proven leadership skills with experience managing teams and driving cross-functional collaboration.
• Excellent communication abilities, with the capacity to present complex findings to technical and non-technical stakeholders.
• Strong ethical standards and discretion in handling sensitive information.

Preferred…

• Experience working with law enforcement or regulatory agencies on financial crime matters.
• Knowledge of machine learning or AI-driven fraud detection tools and their regulatory implications.
• Professional certifications such as CAMS (Certified Anti-Money Laundering Specialist) or equivalent.
• Ability to anticipate, adapt, and respond to rapidly evolving threats and compliance challenges.

Why you’ll love it here...

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybri