Senior Manager, Materials Planning and Purchasing

Date Posted:

2025-08-12

Country:

United States of America

Location:

OTCTH: Connecticut Home Offices Remote Location, Remote City, CT, 06032 USA

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

At Otis, we take pride in leading the industry we founded, and there's never been a better time to join our team. We're seeking a Senior Manager, Materials Planning and Purchasing for US & Canada, who is ready to help us deliver on our commitments today, plan our strategy for the future, and leave their fingerprints on the organization for years to come. 

The Operations Team in North America immediately needs a Senior Manager whose responsibilities will include leading the Materials Planners and Buyers teams for aftermarket service and modernization parts for Otis and Non-Otis Equipment for our US and Canada business. 

On a typical day you will:

​Forecasting and Planning: 

• Align customer goals and KPIs with their needs consistently.

• Develop a world-class regional strategy for materials planning and buying, including processes, knowledge, and technology.

• Manage Baxter Planning and their software (Prophet) to ensure planning services meet required KPIs, and maintain expertise in Prophet and forecasting.

• Set parameters for Prophet input that align with strategic goals, manage exceptions, and achieve inventory reduction targets while ensuring top-tier delivery service levels.

• Collaborate cross-functionally and lead SIOP meetings to ensure accurate parts availability and placement every time.

Buying: 

• Manage a team of 7 buyers from a third part company GenPact.

• Monitor KPIs to ensure they’re being hit and strategically evaluate at least annually any changes needed to the KPIs.

• Provide training as needed.

• Ensure all lead times are updated in the ERP so our customers have visibility and accurate information.

• Ensure all orders are placed based on the recommendations from Prophet. 

• Ensure 3rd party is following up on all suppliers lead time, non-delivery, and other issues. 

Other: 

• Collaborate cross-functionally on inventory reconciliation and supplier PO issues; serve as an expert on supplier and parts inquiries and status.

• Build a strong team with successors to focus on strategy and transformation alongside daily tasks.

• Partner on SIOP and other Part Value Stream transformation initiatives.

• Work with Supplier Quality to ensure the Supplier Performance scorecard meets needs and is fully utilized.

• Adjust existing resources to meet customer commitments, while owning supplier performance and collaborating with the commodity management team.

What You Will Need to be Successful: 

• Bachelor's degree in business, supply chain, or engineering; Master's in forecasting/planning preferred

• 7+ years in forecasting, planning, and supply chain required

• 2+ years in aftermarket service parts planning essential

• 2+ years of experience in leading forecasting, planning, and buyer teams or commodity management

• Elevator/escalator experience desired

• Familiarity with ERP systems like SDC, JDE, and older systems

• Proficient in Microsoft Excel, PowerPoint, Access, Forms, and Teams

• Skilled in delivering presentations across all organizational levels

• Expertise in supplier negotiations

• Ability to read engineering drawings and elevator/escalator specifications is a plus

• Capable of collaborating with cross-functional groups such as Field Operations, Sales, Engineering, and Supplier Quality to achieve business objectives

• Strong team player and supporter

• Ability to travel up to 20% domestically

• Must be able to accommodate Eastern Time Zone work hours

Additional Comments:

Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position. 

What we offer:

• We offer a