Senior Director, Fund Administration

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Senior Director, Fund Administration

Locations: Boston, MA | Hybrid  

Get To Know The Team

This position provides senior leadership and oversight of ALPS Fund Administration Services; a growing and separately identifiable service line and department within ALPS Fund Services, Inc. (“AFS”). 

Why You Will Love It Here!  

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans 
• Your Future: 401k Matching Program, Professional Development Reimbursement  
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays 
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave  
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity 
• Training: Hands-On, Team-Customized, including SS&C University  
• Extra Perks: Discounts on fitness clubs, travel and more! 

What You Will Get To Do: 

Oversee Fund Administration Services:

• Preparing and reviewing annual and semi-annual financial statement
• Preparing or assisting with the preparation of SEC regulatory filings such as N-CSR, N-CEN, N-PORT, N-1A, N-14, N-2, N-MFP and 24F-2
• Hosting and coordinating annual audits
• Preparing and reviewing Board Reporting
• Monitoring fund expense ratios
• Maintaining budgets versus actual expenses
• Managing fund invoice approval and bill payment process
• Assisting with the placement of Fidelity Bond and E&O insurance
• Provide Principal Financial Officer oversight

Provide strategic direction for the Fund Administration Department:

• Develop strategic plan for growth and department efficiencies
• Manage an annual department budget and profitability metrics
• Develop leadership skills within fund administration management team
• Drive high level of customer service skills within the department and oversee established SLAs and KPIs for individual client accounts
• Monitor and improve department productivity, accuracy and effectiveness
• Develop department programs and initiatives to develop and retain talent
• Lead internal technology initiatives directly impacting the fund administration department
• Develop and influence new service lines in response to client needs and regulatory changes
• Maintain a culture of compliance within the department

Develop and Maintain Relationships with other SS&C Departments and Industry Groups

• Participate in a high performance leadership team that focuses on new business/service strategies and actively engage in the implementation of those strategies.
• Actively engage in industry groups and affiliations.
• Ensure close coordination and relationship development with independent auditors and other vendor relationships.

Existing and Prospective Client Interactions

• Regularly and directly interact with service clients on fund administration related matters.
• Participate in prospective client presentations on fund administration services.

Knowledge, Skills & Abilities:

• Strong and demonstrated leadership skills.
• Must have advanced knowledge of and practical experience in the application of mutual fund industry accounting laws and regulations.
• Specific experience with exchange traded funds and other alternative products preferred.
• Must be able to manage multiple initiatives and projects simultaneously.
• Advanced computer skills, including Microsoft Office (i.e. Word, Excel, PowerPoint, etc).
• Excellent verbal and written communication skills with strong ability to communicate with a wide and varied internal and external audience including, but no limited to, executive management, regulators, auditors, industry groups, mutual f