Assistant Store Leader

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. 

 

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

 

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Job Title: Assistant Store Leader (Manager)

Primary Purpose:

The successful individual will leverage their proficiency in retail to…

Client & Service Expert:

· Development of business driving initiatives that build a repeat business or that attracts a new customer.

· Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.

· Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories.

· Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.

Leadership Presence/Steward of Talent:

· Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact the store performance.

· Responsible for assuming the Store Manager role in manager’s absence.

· Lead by example with the achievement of personal sales goals.

· Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized.

· Ability to network in the community to ensure open positions are filled efficiently with little impact to the business.

· Conduct ongoing review and assessment of employee performance.

Building Brand Equity:

· Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.

· Ensure brand and operating standards are met to support brand consistency.

· Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.

· Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to Store Manager in order to increase customer service and sales.

Operational Excellence:

· Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.

· Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants.

· Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets.

· Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory

The accomplished individual will possess...

· Professional sales development and exceptional interpersonal skills

· Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base

· Ability to analyze selling reports, identify business trends and react quickly to the needs of the business

· Comfortable in making decisions and mediating conflict within a team-environment

· Proficient in windows-based software such as excel, word and outlook

An outstanding professional will have...

· Minimum 3 years management experience in a comparable retail environment

· College degree preferred

· Prior luxury goods experience preferred

Physical Requirements...

· Available to work store schedule, as needed, including evenings and weekends

· Standing for extended periods of time

· Able to safely lift boxes up to 40 pounds

· Comfortable climbing ladders

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (no