Title Insurance Administrator

Description

The Title Insurance Administrator is responsible for preparing policies to be issued in a timely manner, including timeshare policies, and remitting the proper title insurance premium to the insurance companies. This position will work for our Title division of F&M Bank Corp. 

Essential Duties: 

• Timeshares: Open files for each set of timeshares given. Make sure check amounts match timeshares. Prepare and deposit checks. Produce owner’s and lender’s title insurance policies. Box lenders policies to be delivered to Great Eastern Resort and mail owner’s polices to individual owners. At the end of each month, prepare a Remittance Report and send the report, plus money to Fidelity Title Insurance Corp. A copy is sent to Clark & Bradshaw and Great Eastern Resort.
• Construction Endorsements: Prepare Pro-Forma Endorsements when construction projects are nearing completion.
• Policies: Prepare owners and lenders policies and send policies within 3 weeks of settlement. Track and remediate problem files as needed
• Remittance: tracks policy premiums and remits to insurance companies monthly
• Attendance: Maintains regular, reliable attendance. 

Other Duties: 

This job description is not designed to be an exhaustive list of duties. Duties, responsibilities, and activities may 

change at any time with or without notice. 

• Back Up Support: Responsible for covering the front desk when receptionist is out. Responsible for assisting closers in opening new files; gathering data, inputting information into SoftPro; and post-closing administrative tasks when closers are out or at capacity 

Companywide Expectations: 

• Stays current, maintains knowledge of, and complies with all VSTITLE policies and procedures.
• Maintains neat and orderly work area and ensures all non-public information is properly secured.
• Protects VSTITLE’s and customers' information; knowledge of customers and their relationship with the VSTITLE must be kept in absolute confidence.
• Strives to provide superior customer service by focusing on the customer by smiling, calling the customer by name and thanking them as they leave. Provides the same level of customer service to telephone inquiries and internal customers. Resolve problems in an efficient and courteous manner. “Owns the problem or concern.”
• Displays a positive, cooperative spirit; professionalism; and a responsible attitude to staff and customers. "Leads by example while being a team player."
• Represents VSTITLE professionally and courteously while in contact with the public.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. 

Knowledge, Skills, and Abilities

• Excellent written communications skills.
• Excellent organizational skills.
• Excellent record keeping abilities.
• Possess effective computer, calculator, and keyboarding skills. 
• Ability to prioritize tasks based on urgency, deadlines and importance.
• Ability to use Microsoft Word and Excel. 
• Ability to work independently with minimum supervision.
• Ability to produce detailed and accurate work.
• Ability to take direction from others.

Education and/or Experience (Required and Preferred) 

• High School education or equivalent. 
• Two years of previous title insurance related experience (preferred).

Physical and Mental Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• The employee regularly sits and uses hands to finger, handle, or feel objects, tools, or controls.
• The employee frequently is required to talk or hear. 
• The employee is frequently required to stand, walk, reach with hands and arms, stoop, kneel, or crouch. 
• The employee must regularly read and comprehend complex legal documents.
• The employee must regularly lift and/or move up to 10 pounds and may occasionally lift up to 50 pounds. 
• Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

Work Environment: 

• The work is performed primarily in an office setting.
• The