Patient Care Coordinator

Ever/Body is a haven for high-performance beauty services founded around the mission to thoughtfully support every body along their individual beauty journey. We offer a curated collection of clinically-tested face, body, and hair treatments, delivered with gracious hospitality by our team of expert providers. Through a highly personalized, elevated, and seamless experience, we help our clients look and feel their best every day. 

We’re currently seeking a Patient Care Coordinator to join our team. In this role, you’ll be a vital part of the patient journey from start to finish, supporting daily operations and building lasting connections with patients through ongoing outreach and follow-up. This position offers a long-term career path within a growing practice focused on excellence and team collaboration.

Key Responsibilities

• Greet and serve as the first point of contact for all patients

• Support providers by ensuring chart documentation is complete and patient flow is smooth

• Manage check-out, collect payments, apply rewards (Alle, Aspire, Xperience), and review visit summaries

• Schedule appointments, answer calls, and conduct patient outreach

• Educate patients on services, promotions, rewards, and financing options

• Build strong patient relationships that promote loyalty and repeat visits

• Contribute to re-engagement and retention strategies 

If you’re ready to build a career in aesthetics while making a meaningful impact on patients and team members alike, we’d love to hear from you.

What We’re Looking For

• 1+ year of experience in a front desk, patient services, or medical aesthetics setting

• Strong interpersonal and communication skills

• Organized, tech-savvy, and able to manage multiple tasks in a fast-paced environment

• Familiarity with Zenoti or similar practice management software (preferred)

• A compassionate, team-oriented mindset and a genuine interest in patient care and long-term growth