Vice President, Life Product Lead (Hybrid)

Job Classification:

Product Management - Product Management

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions!

Prudential’s Group Insurance business manufactures and distributes a full range of group life, long-term and short-term group disability, supplemental health, and group corporate, bank and trust owned life insurance in the U.S., primarily to institutional clients for use in connection with employee and membership benefits plans. Group Insurance also sells accidental death and dismemberment and other ancillary coverages and provides plan administrative services in connection with its insurance coverages.

The Group Insurance business is undergoing a transformation which includes expanding product offerings and driving sustainable, profitable growth.

We are currently seeking a passionate individual to become part of the Product organization, as Life Product Lead. This role will report into the VP, Head of Life, Absence & Disability and will be accountable for creating and delivering on a Product strategy and roadmap that is aligned to the P&L’s overall priorities, with a focus on profitably expanding Prudential’s substantial group life book of business. They will lead a team that is aligned to the Group Life product family with responsibility for Life & AD&D Products plus related services and customer experiences.

The current employee work arrangement for this position is Hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.

What you can expect:

• Partnering with the Head of Life, Absence & Disability Products to manage the product strategy and multi-year product roadmap, delivering on all necessary maintenance activities, planned enhancements to the products and related capabilities, and new development activities.
• Monitoring and responding to evolving client needs, state and federal policy changes, and the competitive landscape.
• Providing strategic guidance and acting as a point of escalation for Life product management activities.
• Partnering closely with technology, claims, distribution, account management, finance, underwriting, and operations to construct and enable Prudential’s Group Life value proposition, deliver strong economic value, and ensure effective operational delivery.
• Monitoring all aspects of the value stream from quote to claim for the Life product portfolio, including related industry trends, and applying knowledge gained to enhance existing products and design innovative new products and features that position Prudential as a market leader.
• Working closely with business partners to identify new features and enhancements that will result in improved client and customer experience, improved customer wellbeing, increased sales, participation, and persistency.
• Managing product performance in market to ensure they are performing as desired by monitoring key metrics and having collaborative discussions with distribution, underwriting and actuarial.
• Interacting with key customer and broker partners, participating in advisory board, stewardship, sales, and renewal presentations as needed as Prudential’s Life product expert.
• Managing Life-related vendor relationships and vendor performance.
• Reporting product performance and strategy to key customers including on governance calls and with senior leadership.
• Defining capabilities and processes required to effectively execute and deliver the products and capabilities to partners, stakeholders, and customers through strong partnerships with technology and operations.
• Leading, coaching, developing, and providing strategic guidance for team members while fostering a culture of innovation and inclusion.

What you’ll need:

• A leader with significant experience in Product Management in the Group Insurance market, specifically with the Life product set, and strong people management skills.
• A problem-solver who exhibits sound business judgement and innovative applications of risk adherence who can adapt as necessary and appropriate to the situation.
• Adept at navigating ambiguous situations, demonstrating resilience, and operating in the "grey".
• Strong external & customer focus with the ability to navigate internal teams and process to deliver on objectives and goals.
• Strong collaborator who proactively partners across teams in pursuit of consistent and quality customer experience.
• An intelligent and thoughtfu