Leasing Consultant

Job Summary: The Leasing Consultant is responsible for assisting prospective and current residents with leasing inquiries, guiding them through the leasing process and providing excellent customer service to ensure a positive living experience. This role involves marketing and promoting the apartment community, conducting property tours, handling lease agreements, and maintaining high occupancy rates.

Job Responsibilities: Including but not limited to

• Greet and assist prospective residents, providing information about available apartments, lease terms, and community amenities.
• Conduct property tours, showcasing model apartments and available units.
• Effectively market and promote the community to attract new residents and achieve leasing goals.
• Guide prospective residents through the application process, including collecting necessary documentation and verifying information.
• Prepare and review lease agreements, ensuring all terms and conditions are clearly communicated and understood.
• Coordinate move-in and move-out procedures, ensuring a smooth transition for residents.
• Provide exceptional customer service to prospective and current residents, addressing inquiries and resolving issues promptly and professionally.
• Build and maintain positive relationships with residents to foster a sense of community and encourage lease renewals.
• Maintain accurate records of leasing activities, including applications, leases, and correspondence.
• Update and manage the property management software with current leasing information and resident data.
• Assist with rent collection, notices, and other administrative tasks as needed.
• Develop and implement marketing strategies to attract new residents, including online listings, social media campaigns, and community events.
• Network with local businesses and organizations to promote the apartment community and generate leads.
• Collaborate with property management and maintenance teams to ensure the community is well-maintained and presents a positive image.
• Report maintenance issues and follow up to ensure timely resolution.
• Participate in resident events and activities to enhance community engagement.

Job Requirements & Qualifications:

• High school diploma or equivalent required.
• Associate or Bachelor’s degree preferred.
• Minimum 2 years leasing and/or sales experience in a rental community.
• Proficiency with personal computers and MS Office, Rent Manager experience a plus.
• Excellent written and verbal communication skills.
• Outgoing personality and enjoy working with the general public.
• Must be able to work weekends and holidays.

Benefits:

• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Collaborative and team-oriented work environment.
• Opportunities for professional development and career advancement within a growing organization.

About Us:

Prime Group’s vertically integrated approach unifies multiple Real Estate disciplines under a single roof sharing a multifaceted vision of improved, sustainable real estate development utilizing our diverse strengths, strategic affiliates, and talented in-house professionals. Our results are a robust portfolio of retail centers, offices, mixed-use developments, hotels, resorts, restaurants, and residential single and multi-family communities; each supported and sustained through technology, planning, and experienced skilled personnel. We are a privately owne