Residential Clinical Supervisor - 2nd Shift

Description

We are looking for you! Do you want to be a part of the team that transforms lives? Cumberland Heights is more than a campus on 177 acres, it’s a community. Our mission is providing the highest quality care possible for persons and families who are at risk for or who are suffering from the disease of chemical dependency. Treatment encompasses the physical, mental, emotional, and spiritual dimensions of recovery by offering a safe, loving and healing environment, combining professional excellence and the principles of the Twelve Steps.

Cumberland Heights Foundation offers a comprehensive benefits program, which includes:

• Medical, Dental and Vision effective 1st day of month following 28 days of employment
• Employer Contribution for Health Saving Account or Health Reimbursement Account
• 401K with Company match and eligibility after 90 days of employment
• Paid Time Off (PTO) accrual beginning day (1) one and up to 20 days of PTO the first year 

POSITION SUMMARY

The Residential Clinical Supervisor is responsible for management of the continuum of care and services during the assigned time for the assigned area(s) of responsibility. The assigned area of responsibility may be over a specific program(s) or for an entire site as assigned by the supervising Leadership Team member. 

PRIMARY DUTIES AND RESPONSIBILITIES include the following:

1. Works with Clinical Directors and Coordinators to maintain staff coverage for residential programs during the assigned time periods, shifting resources as clinical needs require.
2. Supervises the implementation of the patient schedule, including in-house Twelve Step meetings and special events.
3. Facilitates team reports, as well as ongoing communication, with senior staff in clinical programs to ensure continuity of care, including collaboration with admissions and nursing services.
4. Provides clinical supervision for clinical staff within the scope of practice as defined by licensure and clinical privileges.
5. Facilitates individual, group and family counseling sessions within the scope of practice as defined by licensure as needed.
6. Coordinates and directly intervenes in clinical crisis situations as needed, communicating with off-site clinical leadership as required.
7. Problem solves customer complaints and risk management issues, reporting events to the designated Director and Quality Management as needed.
8. Directs emergency code and disaster response for assigned areas until more senior staff arrive, working closely with nursing supervisor and security officer in charge.
9. Provides report to supervising Leadership Team member, Clinical Directors and Coordinators re: key shift activity. 
10. Performs CPR and First Aid, and CPI, as needed.
11. Documents pertinent clinical information into the electronic patient record.
12. Ensures that a welcoming, safe, and healing environment is maintained for each patient and family throughout the continuum of care.
13. Recommends ways to improve the quality and delivery of services.
14. Maintains confidentiality of company and patient information.
15. Reacts productively to change.
16. Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position provides direct clinical supervision for all staff within assigned area(s). The position also participates/facilitates initial and ongoing staff development training, as well as providing feedback for performance evaluations. In addition, this position may work closely with clinical directors in matters of corrective action. 

Requirements

• LADAC required with Master’s Degree preferred or LPC-MSHP, LCSW, or equivalent licensure.
• Five (5) years of clinical experience with two (2) years supervisory experience preferred in job related activities.
• Intermediate computer skills including Microsoft (Outlook, Work and Excel)
• Ability to learn and effectively utilize clinical software programs.
• Thorough familiarity with substance use disorder treatment, co-occurring mental health disorders, evidence-based practice(s) of the Cumberland Heights Model of Care, and Twelve Step treatment philosophy as well as ability to teach and model same
• Knowledge of and ability to apply information regarding cultural/age/population specific characteristics to patient care in assigned area(s). 
• Excellent ability to problem-solve, analyze, and interpret information.
• Excellent organizational skills for managing and prioritizing multiple tasks and assignments,
• Ability to adapt to changing circumstances and patient needs in a fast-paced environment.
• Ability to be open and cultura