Reach Out & Read Program Manager - Northern California

The Opportunity

Reach Out and Read Northern California seeks a mission-driven Program Manager to support and grow our network of over 160 clinical sites across 12 counties. Working closely with the Affiliate Program Director and team, the Program Manager ensures high-quality program implementation, cultivates clinical and community partnerships, and advances our mission to promote early literacy and health equity.

This role is ideal for a collaborative problem solver who thrives in a dynamic, growing organization. The Program Manager will balance relationship building with data-driven quality improvement, helping clinics deliver impactful literacy experiences for children and families. The position reports to the Affiliate Program Director or Executive Director.

Your Key Responsibilities Will Include:

Program Support and Quality (60%)

• Partner with clinic teams to implement the Reach Out and Read model with fidelity and quality.
• Conduct virtual and in-person site meetings to assess performance, identify challenges, and create improvement plans.
• Build and sustain strong relationships with clinicians, administrators, and health system partners.
• Guide new sites through onboarding, training, and implementation.
• Provide ongoing communication, technical assistance, and engagement opportunities.

Data and Reporting (20%)

• Support clinics in completing biannual progress reports and ensure data accuracy.
• Analyze data to inform quality improvement and program performance.
• Maintain accurate information in the myROR database and contribute data for reports, funding, and advocacy.

Partnerships and Sustainability (10%)

• Collaborate with the Program Director on regional and statewide partnership initiatives.
• Represent Reach Out and Read at community and coalition meetings.
• Support clinics in identifying and leveraging local partnership and funding opportunities.

Book Support and Resource Management (10%)

• Assist clinics with book ordering and tracking systems.
• Manage the equitable allocation and distribution of book funds.
• Coordinate book and funding support for clinics as resources allow.

Qualifications and Experience:

There are innumerable ways to learn, grow and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. We’ll honor your lived and professional experience as key aspects of your candidacy for the role and prioritize applicants with experience dismantling the structural inequities that disproportionately impact children and families with traditionally marginalized identities. We are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below:

• Demonstrated experience working in rural and/or under-invested communities, with a deep understanding of the unique strengths, challenges, and opportunities present in these settings.
• 2+ years of professional experience in healthcare, social work, early education, literacy, or related fields (equivalent education and lived experience considered)
• Prior remote work experience strongly preferred with demonstrated ability to work independently, manage time, and stay productive without direct supervision
• Strong written and verbal communication skills with ability to maintain professionalism across diverse audiences, including busy medical providers
• Ability to prioritize tasks, meet deadlines, adapt flexibly, and handle unexpected changes
• Experience providing program implementation, quality improvement, or professional development support
• Success fostering partnerships with diverse stakeholders through inclusive, culturally responsive engagement
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint), Zoom, and Slack. Intermediate Excel skills essential
• Ability to troubleshoot basic internet and hardware issues independently
• Strong organizational skills with ability to plan proactively and manage site visit schedules
• Reliable transportation for frequent regional travel within Northern California

Position Specifications:

Full-time (40 hours), remote working, exempt position, located in Northern California. Weekly and/or bi-weekly travel for site visits throughout the assigned geography, plus availability to attend team retreats and one to two national meetings per year is required. Some overnight travel will be required to accommodate meetings (dependent on