Vice President, Human Resources

Company Description

PatientFi® is a technology-based, point-of-sale financing company in Irvine, CA that partners with healthcare providers to offer patients a friendly payment solution for out-of-pocket medical and dental procedures. The company serves various healthcare specialties, including plastic surgery, dermatology, ophthalmology, dentistry, fertility, and medical spas. PatientFi's mission is to expand patient access to elective healthcare treatments by removing the cost barrier and providing patients with a convenient payment option.

Position Summary

PatientFi is seeking a strategic and execution-driven Vice President of Human Resources to lead all aspects of our people strategy and organizational development. This senior leadership role will own the development, execution, and optimization of PatientFi’s HR roadmap—supporting our continued growth as a leading fintech platform in elective healthcare.

The VP will be responsible for building scalable HR infrastructure, driving talent acquisition and retention, enhancing employee engagement, and fostering a high-performance culture. The ideal candidate is a hands-on operator with deep expertise in HR leadership who thrives in a high-growth, entrepreneurial environment.

Key Responsibilities

People Strategy & Execution

• Develop and execute PatientFi’s HR roadmap to support organizational growth, employee engagement, and talent development.
• Lead end-to-end HR operations including talent acquisition, onboarding, performance management, compensation, HRIS and benefits.
• Serve as a strategic partner to PatientFi leadership, shaping org design and people strategy as we scale. 
• Lead, develop, and mentor a growing HR team.
  
  
  

Talent Acquisition & Development

• Build and lead a high-performing recruiting function to attract top talent across departments.
• Design and implement learning and development programs to support career growth and skill-building.
• Partner with department heads to forecast hiring needs and workforce planning.
• Coach and mentor senior leaders to build people management capabilities and accountability.

Culture & Employee Engagement

• Continue to foster a values-driven, inclusive, and high-performance culture.
• Lead employee engagement initiatives, including surveys, feedback loops, and recognition programs.
• Serve as a trusted advisor to leadership and employees on HR-related matters.
• Ensure compliance with employment laws and regulations while maintaining a positive employee experience.
• Manage investigations, conflict resolution, and disciplinary matters with transparency and consistency.
• Oversee culture-building efforts across remote and hybrid teams, ensuring a cohesive and inclusive employee experience regardless of location.

HR Analytics & Reporting

• Lead internal HR reporting and analytics, including headcount, turnover, and engagement metrics.
• Partner with Finance to align compensation strategy with budget and market benchmarks.
• Drive automation and scalability in HR systems and reporting.

Qualifications

• 10+ years of proven experience scaling and developing People teams, with a track record of building high-performing HR/People functions in high-growth environments, preferably in fintech, tech or financial services 
• Strong knowledge of HR operations, compliance, and best practices (U.S. labor law, benefits, compensation, employee relations).
• Excellent leadership and communication skills, with the ability to influence at all levels.
• Proficiency in HRIS platforms and data analytics tools, preferably Rippling.
• Experience managing direct reports.
• Bachelor’s degree in Human Resources, Business, Psychology, or related field.

Preferred Experience

• Familiarity with modern HR platforms and remote-first workforce strategies.
• Prior leadership in scaling HR functions in a Series B+ growth-stage company.
• SHRM-SCP, SHRM-CP, SPHR, or equivalent HR certification is highly preferred.

Benefits:

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