Field Sales Supervisor

Job Description:

This position leads a geographically assigned team of Residential Market Development Account Executives in Door-to-Door Sales activity. Responsible for leading and managing the daily operations that sells to prospective residential customers offering best-in-class services and supporting goals of new customers.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Responsible for meeting and exceeding budgeted headcount and sales goals.
• A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building, and leading teams and developing skills in others.
• Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment.
• Leads a team of Residential Connectivity Sales Account Executives.
• Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination, and salary/status change recommendations.
• Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner.
• Possess the knowledge and expertise to lead, guide and develop Residential Connectivity Sales Account Executives.
• Identify knowledge and training gaps within the Residential Connectivity Sales Account Executives and develop plans to address these gaps.
• Be familiar with reporting and analytics necessary to drive and support business decisions.
• Collaborate with other departments and or support teams to achieve goals and objectives.
• Residential Connectivity Sales leaders staff work allocation will consist of approximately 30% fieldwork and 70% office work.
• Coach to and follow Cable One & Family Brands Sales Process.
• Communicate territory assignments to Residential Connectivity Sales Account Executives
• Monitor the payroll process and ensure timely and accurate approval of all commission payments.
• Completes administrative tasks related to all sales activities and ensures their team does the same.
• Has detailed understanding of Cable One & Family Brands product offerings and value proposition in the markets they sell in.
• Maintains current, in-depth knowledge of marketplace, including competition, and positive and professional relationships with customers, business partners, and co-workers.
• Prepares reports as needed.
• Perform other duties as requested by leadership.

REQUIRED QUALIFICATIONS

• Ability to read, write, speak, and understand English Language.

• Excellent communication, interpersonal and organizational skills

• Possess strong technical and computer skills.

• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.

• Ability to work outside for extended periods in any season and/or during inclement weather.

• 5+ years’ of Outside Residential Sales or related work experience

• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

• Must be able to work non-traditional work hours such as evenings and weekends.

• Valid driver´s license, satisfactory driving record within Company required, standards and auto insurance.

• Ability to complete documentation accurately.

PREFERRED QUALIFICATIONS

• Preferred Skills/Abilities and Knowledge
• Knowledge of Direct Sales practices
• Experience with consumer education of products and services.
• Knowledge of cable or telecommunications services
• Preferred Related Work Experience and Number of Years
• Sales Supervisory experience preferred - 0.5+
• WORKING CONDITIONS
• Field and Office environment
• Outside field environment with exposure to inclement weather
• Travel as required.
• Bachelor´s degree in business or marketing,