Senior Business Management Analyst

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

72,280 - 108,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Senior Business Management Analyst uses bank operations knowledge and skills obtained through education and experience to partner with the business lines he/she supports.  This job primarily supports Business Continuity Planning and Sox/Risk/Control management. Job duties for Business Continuity include support on business continuity exercises, testing and governance. Job duties also involve support on related initiatives for SOX/Regulatory/Compliance.  The Senior Business Management Analyst will also provide support around the annual governance of CLOS processes and consultation on process changes which may include involvement in design, creation of process maps and overall business process management.  All job duties will include close partnership and interaction with control owners as well as production management. 

Depth & Scope:

• Incident Management (including oversight of production issues)
• Business Continuity-Updates information through the LDRPS (Living Disaster Recovery Planning System) database
• Process Improvement-Validates best practices between sites
• Project Support-Participates in all item processing projects that require a Subject Matter Expert
• Quality Oversight-Ensures departmental quality measures are being performed
• Change management contributor-Represents and communicates system changes as they impact item processing
• Analytics and Metrics-Provides departmental scorecards
• Departmental Procedure Coordination-Ensures department procedures are updated timely

Preferred Skills:

• Visio Experience
• SOX Experience
• Process Mapping Skills

Education & Experience:

• Bachelor's degree required
• 1+ years of related experience
• Excellent verbal and written communication skills
• Proven technology experience working through file, network and transmissions issues
• Strong understanding of Item Processing
• IT knowledge along with a strong understanding of Item Processing and electronic files

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to o