Manager, Intelligence and Crisis Management - Corporate Security

Manager, Intelligence and Crisis – Corporate Security

Overview

Under minimal guidance and modeling Guardian’s values, conducts ongoing intelligence analysis to determine potential impact to the firm’s assets, colleagues, and reputation. The incumbent will be located in the Bethlehem, PA security operations center and will play a pivotal role in triage, escalation and communication of emerging risks. The ideal candidate will have deep subject matter expertise in intelligence gathering and analysis, standard incident command methodology, international travel security, and advanced communication skills in a corporate environment. When a risk event happens, this role is responsible for understanding how it might impact the firm and the appropriate immediate response.

You Will:

• Be responsible for working within the security team and providing direct risk intelligence support regarding incidents that may have a negative impact on the firm’s fixed office locations, colleagues on business travel, offsite corporate events, and other key assets.
• Establish and maintain cross-functional relationships with key internal business partners to facilitate information exchange and production of joint risk intelligence products where applicable.
• Integration with key partners in Business Resilience, Disaster Recovery, Security Operations and more, including briefings on identified risks and delivery of custom forward-looking global resilience risk assessments on an as-needed basis.
• Work with contract partners to prepare, maintain and manage detailed risk intelligence assessments of regions, countries, and specific business locations. Prepare regular briefs on security issues for dissemination within the company.
• Leveraging and managing multiple third-party partners is critical to this role, and responsibilities will include vendor management and familiarity with intelligence platforms, mass notification solutions, and other third-party resources.
• Provide timely risk intelligence to ensure effective preparedness after disruptive events, disasters, crime, terrorism, malicious attacks, and human error.
• Interface with the Global Security Operations Center (GSOC) staff who monitors international events through public open-source media on a 24/7 basis as well as through active monitoring of business travelers.
• Provide the Executive Protection team with global threat intelligence assessments related to planned travel of executives, high profile company events, and other corporate functions.
• Provide rapid assessments of “breaking” security situations and complex issues that could affect global business operations (e.g., weather events and natural disasters, epidemics, pandemics, crime, civil unrest, strikes/riots, kidnapping, political instability, terrorism, activism, economic interruptions, cyber-attacks, and transportation-related catastrophes)
• Providing the first level escalation of breaking events to the appropriate event owner. The ideal candidate will have deep expertise with National Incident Management System (NIMS) methodology or equivalent formal incident command practices.
• Have basic knowledge of cyber security investigative practices, trends, vulnerabilities, and methodologies.
• Conduct objective and fact-finding reviews of confidential data loss or theft and recommend corrective action plans to ensure risk mitigation activities are enacted and results achieved.
• Contribute to an ongoing risk assessment program over physical offices, international destinations, and other similar subjects.
• Actively contribute to the creation and maintenance of departmental governance documents and related tool
• Contribute to general team administration, including billing, onboarding, procedure writing, and more.

You Have:

• 5 Years of experience in Law Enforcement or Corporate Security roles (Preferred). Some private sector experience a must
• Experience in intelligence analysis, travel security, and crisis management.
• Demonstrated knowledge of formal incident command methodology
• Strong Customer Service Skills
• Excellent communication and writing skills
• Ability to remain calm and take control during emergency situations
• Experienced in writing reports
• Valid Driver’s License (Required)
• Excellent oral and written communication skills
• Basic knowledge of Microsoft Word and Excel
• High degree of professionalism and accountability
• Experience with intelligence platforms, investigative databases, and mass notification tools
• Deep understanding of international travel, foreign intelligence sources, and travel security briefings
• Can remain calm in a crisis, and speak to senior executives with clarity and professionalism, even in trying circumstances
• Self-starte