Field Sales Specialist

We are dedicated to providing innovative solutions that help educators identify individual student needs, measure progress, and make data-driven decisions to enhance student outcomes. With unwavering commitment, we strive to be trusted partners in education, fostering a brighter future for students and schools alike.

In this role you will get to:

• Work on Individual Renewal and New Business Sales
• Maintain a Rolling Pipeline
• Create and execute campaigns targeting new business
• Create new business opportunities
• Reduce customer churn through proactive engagement and value-driven strategies
• Work across teams to resolve customer tickets in a timely manner
• Support Marketing and other initiatives in a timely fashion
• Uncover Key Customer Insights
• Attend key customer assessment conferences and schedule customer meetings accordingly
• Conduct in-person and virtual meetings quarterly with key customers
• Provide  monthly updates for key state education initiatives and legislation impacting their territory (VA, NC, TN, KY)

Disclaimer:
The above statements describe the general nature and level of the work performed by people assigned to this work. This list does not cover all possible duties, tasks, or responsibilities. Riverside Insights may amend or change responsibilities to meet the needs of the business and organization as necessary. 

Requirements

Education and Experience |

• 3+ years sales experience
• Bachelor’s degree required
• Resident of VA, NC, TN, or KY preferred
• Experience with CRM, preferably HubSpot Sales Pro
• Experience and comfort working with Microsoft Suite of products
• Strong sales skills including prospecting, lead generation, negotiation, and closing deals.
• The ability to prioritize tasks, manage time efficiently, and work autonomously
• The ability to analyze sales data and metrics to inform strategies and identify opportunities for improvement.
• Excellent verbal and written communication skills are essential for presenting proposals, addressing customer inquiries, and providing exceptional customer service.
• Exceptional skills in building and nurturing long-term, trust-based relationships with customers are essential for retaining their loyalty.
• Collaborating with cross-functional teams such as customer support, product development, and marketing to ensure a unified approach to customer retention.
•  A comprehensive understanding of the education market, including current trends, competitors, and customer needs within their territory (VA, NC, TN, KY).

Physical Requirements for this position: 

• Remote 
• Resident of VA, NC, TN, or KY preferred
• Up to 50% travel for customer meetings and off-site team meetings
• May require stationary positions (sitting or standing) for extended periods. 

Benefits

• Medical, Dental, and Vision plans 

• Company paid basic life and AD&D insurance 
• Company paid short-term and long-term disability 
• Supplemental life insurance options 
• Company paid Employee Assistance Program (EAP) 
• Retirement plan with discretionary company matching 
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options 
• Company paid time off (PTO) 
• 13company paid holidays and two floating holidays 
• Flexible work arrangements 
• Work-from-home expense reimbursement 
• Tuition Reimbursement Program 
• Company orientation and 30/60/90 Day Onboarding 

Who is Riverside Insights? 

Riverside Insights is a growth-focused business on a mission to elevate one billion lives globally by 2030 through research-based assessments and technology for educational professionals, students, clinical and behavioral health clients, and workforce talent. Our people and culture are the foundation of our success, and we are committed to fostering a positive and inclusive environment where all employees can thrive, feel valued, and be cared for. 

Riverside Insights is an Equal-opportunity Employer: 
Riverside Insights provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Our Commitment to Diversity & Inclusion: 
At Riverside Insights, every employee has the ri