Specialist, People Operations

<p><strong>About the Role</strong></p> <p>Reporting to the Director, People Systems &amp; Operations, this role supports the employee lifecycle across four core areas: onboarding and offboarding, HCM administration, benefits support, and employee relations. The ideal candidate will coordinate seamless transitions for new hires and departing employees, maintain data accuracy within the HR information system, assist with benefits enrollment and inquiries, and serve as a first point of contact for day-to-day employee questions.</p> <p><strong>Let’s talk about some of the key responsibilities of the role:</strong></p> <p><strong>Employee Support &amp; Experience</strong></p> <ul> <li>Serve as a first point of contact for employee questions across support channels, including the HR mailbox, ensuring timely and professional resolution</li> <li>Manage employee inquiries through shared service channels, identifying recurring issues and opportunities for process improvement</li> <li>Administer employee programs, including recognition and anniversary programs</li> <li>Lead new hire orientation sessions, providing an engaging introduction to the company, policies, benefits, and key resources</li> </ul> <p><strong>&nbsp;</strong><strong>Onboarding &amp; Offboarding</strong></p> <ul> <li>Manage all aspects of the onboarding and offboarding process, partnering with HRBPs, IT, and other departments to deliver a consistent experience implementing process improvements where needed</li> <li>Monitor the background check process, following up with candidates or escalating to HRBPs as needed</li> </ul> <p><strong>HCM &amp; Data Administration</strong></p> <ul> <li>Oversee employee lifecycle transactions in the HCM, including job and personal data changes from onboarding through offboarding</li> <li>Coordinate payroll-related changes and partner with Payroll to ensure accurate and timely processing</li> <li>Partner with the Benefits team on status changes that impact benefits eligibility and administration</li> <li>Prepare employee letters, forms, and other People Operations documentation in alignment with internal policies</li> </ul> <p><strong>Compliance &amp; Records Management</strong></p> <ul> <li>Maintain accurate employee and HR records in compliance with relevant laws and regulations</li> <li>Support audit readiness by tracking required notices, forms, and compliance-related reporting</li> </ul> <p><strong>Process Improvement &amp; Operations</strong></p> <ul> <li>Create and maintain process documentation and support the streamlining of operati