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Intern - Customer Success

Mediaocean
New York City, United StatesinternshipVerifiedPosted 1 Feb 2024

About the role

Mediaocean is the mission-critical platform for omnichannel advertising. With more than $200 billion in annualized media spend managed through its software, Mediaocean connects brands, agencies, media, technology, and data. Using AI and machine learning technology to control marketing investments and optimize business outcomes, Mediaocean powers campaigns from planning, buying, ad serving, and creative personalization to analysis, optimization, invoices, and payments. Mediaocean employs 1,500 staff across 30 global offices and supports over 100,000 people using its products.  Mediaocean was recently named #1 ad tech company in AdAge Best Places to Work. Visit www.mediaocean.com to learn more, or check us out on LinkedInGlassdoorFacebook, or Twitter
Mediaocean is looking for a summer intern to join our team for the Mediaocean 2024 summer internship program.  You will participate in a boot camp introducing you to our industry, company, products, and clients.  Then you will embark on a set of rotational experiences with the Client Success teams, in which you will be given specific deliverables to assist our teams. All while working on a final project (i.e., developing a pitch deck for a target account) that you will present to senior management during your last week. ​​This is a great opportunity to jumpstart their career in AdTech.  If you are an energetic and friendly team player who can easily prioritize and multitask in our fast-paced environment, with excellent communication skills and an aptitude for new technologies, you’re in good stead for this role.  We will still be operating remotely via Zoom, so it is important that you be a self-starter who can work remotely and take initiative.​

Responsibilities will include:​

  • Participate in a CS “boot camp” session to learn the ropes  
  • Perform customer/vertical market research and analysis  
  • Research key decision makers at your assigned account  
  • Anticipate customer needs and assemble a pitch deck complete with relevant use case examples, along with a client growth strategy/roadmap  
  • Present the analyses and Sales presentation to senior management (final project)  

Who You Are:

  • Studying for a Bachelor's degree in Marketing preferred  
  • Strong academic background  
  • Exceptional oral and written communication skills  
  • A basic understanding of the Digital Media ecosystem  

Why Mediaocean?

  • ​​​Earn competitive pay while participating in a comprehensive internship cohort program
  • Hybrid work
  • ​In-depth training and unique insights into the advertising technology industry​
  • Professional development opportunities within our Learning & Development programs​
  • Build resume and explore career options
  • ​Engage in team events, such as Virtual Lunches and Happy Hours​
We would hate to miss out on your application because you do not meet every requirement – transferrable skills and education will also be considered, so please do not hesitate to apply!  Mediaocean recognizes our true strength and value shine when all our team members feel there is space in the conversation for their voices, thoughts, ideas, perspectives, and concerns. Mediaocean is committed to being an equal opportunity employer, and we consider all applicants regardless of their age, race, color, gender, sexual orientation, ethnicity, religion, national origin, disability, or veteran status. 
If you're an existing Mediaocean employee and would like to submit a referral, click here.

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Company

Mediaocean

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