Head of Wealth at Work Advisors

The Head of Wealth at Work Advisors, a senior leadership role, is responsible for driving significant asset and revenue growth. This position requires a comprehensive understanding of wealth management and extensive practical experience to effectively lead Wealth Advisors, implement market strategy, and ensure robust business development and client coverage. The ideal candidate is a strategic, results-driven leader who balances growth with stringent regulatory oversight and fosters a high-performing, client-centric advisory team.

Key Responsibilities

Leadership and Team Development

• Lead and develop Wealth Advisors to exceed growth objectives.
• Provide comprehensive management oversight: staffing, strategic planning, budgeting, daily operations.
• Recruit, select, and develop skilled staff to create and maintain a professional client-facing team.
• Ensure staff training on Wealth at Work products/services and effective communication of Citi's value proposition.
• Foster a high-performance, client-centric advisory team.

Strategic Planning and Business Growth

• Drive net new client balance growth by deepening client relationships.
• Increase team revenues through business development and client retention.
• Strategically partner with senior colleagues to execute the Wealth at Work plan.
• Develop proactive sales/marketing strategies for Wealth at Work client segments.
• Accelerate and track sales revenue performance.
• Participate in and initiate client calls with sales teams.
• Analyze market trends, pipeline, and competitor performance to refine growth strategies.
• Align business plans with Wealth at Work objectives through collaboration with senior colleagues.

Client Relationship Management

• Prioritize client issues with utmost consideration.
• Assist teams in assessing client needs and developing tailored recommendations.
• Ensure clients receive a seamless integration of products and services that best meet their needs.
• Aim for high client satisfaction and minimal attrition.
• Coordinate with Wealth at Work senior leadership and firm coverage teams for seamless client coverage.

Supervision and Compliance

• Serve as Supervisory Principal, ensuring adherence to FINRA, SEC, and state regulations.
• Oversee client account review, investment recommendations, and advisory activity.
• Ensure timely resolution of compliance issues, trade exceptions, and supervisory alerts.
• Participate in advisor audits to maintain risk/compliance standards.
• Support compliance training, reinforce ethical conduct and client-first practices.
• Assess risk, safeguard firm assets/reputation by ensuring compliance, ethical judgment, and transparent control issue management.
• Supervise activity, ensure accountability for standards adherence.
• Ensure 100% compliance with regulatory requirements and Citi policies.
• Implement controls to meet all audit requirements.

Influence, Negotiation, and Market Representation

• Utilize communication to influence internal partners.
• Engage in impactful internal negotiations for team and business objectives.
• Influence and gain support across all levels of Wealth at Work.
• Effectively communicate and reduce client/business risks.
• Partner to build market awareness and communicate Wealth at Work value to new clients.

Qualifications

• Experience: 15+ years in wealth management/financial advisory, 5+ in leadership/supervisory roles.
• Management: Proven leadership of client-facing financial sales teams.
• Knowledge: Expert in investment management, solutions, portfolio management, wealth planning, industry, and competitor products/services.
• Performance: Proven record exceeding asset/revenue growth targets; demonstrated sales performance for segmented client base.
• Licenses: FINRA Series 7, 66 (or 63/65), and 24 (or 9/10) required.
• Education: Bachelor's/University degree.
• Skills: Strong executive presence; ability to influence, coach, and lead across market segments.

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Job Family Group:

Private Client Coverage

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Job Family:

Franchise Administration

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Time Type:

Full time