Vice President, Client Reporting Onboarding

About this role

BlackRock’s purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals.
 

About Client Experience

Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars:

1. Client Experience Delivery, client-facing teams orchestrating all aspects of service delivery, and onboarding teams bringing new business onto our platform,

2.Reporting & Regulatory Solutions, owns reporting journey in close collaboration with teams across BlackRock

3.Client Experience Operations, core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and

4.Client Experience Transformation, accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management

Team Overview

BlackRock's Client Experience Reporting Solutions team ensures that BlackRock meets our clients' need for data, through the provision of market leading reporting solutions and effective client service. As a part of the Reporting Solutions team, you will formulate the successful delivery of critical investment reporting on complex products for our client base.  In particular you will be responsible for requirements gathering and the formulation of implementation planning, developing deep knowledge of our reporting technology and deploying those tools to achieve successful outcomes in a deadline-driven environment.  Our uniquely positioned team will place you at the center of a wide stakeholder network within BlackRock and you will build partnerships with our client-facing teams, project teams and data providers to achieve an enhanced client experience. 

Role and Responsibilities

• Lead a team through client report onboarding and production cycles, focusing on procedural improvements to drive timeliness and accuracy
• Own end‑to‑end stakeholder engagement by aligning cross‑functional partners on priorities, risks, and delivery outcomes.
• Design, develop and maintain workstream delivery plans
• Own and embed governance processes and escalation management
• Participate in architectural designs and contribute to the technical direction of projects
• Help create solutions to complex problems and communicate with stakeholders across the business
• Lead business inputs to automation initiatives for client reporting using tactical Excel/VBA and Python tools
• Partner with client service stakeholders to design and deploy new reporting templates

Proficiencies & Experience

• Strong experience in financial services, preferably asset management 6-10 years
• Excellent communication skills with a track record of building relationships with stakeholders
• Team leadership experience with a willingness to engage in execution and development of talent
• Excellent problem-solving skills
• Knowledge of key automation tools, such as VBA or Python is desirable
• Excellent ability to troubleshoot issues and ability to apply this outside of immediate areas of responsibility
• Well organized with proven ability to prioritize in a fast paced and intensive environment

For Seattle, WA Only the salary range for this position is USD$127,500.00 - USD$185,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may requ