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Director of Supply Chain - National Accounts

Ghirardelli Chocolate Company
United Statesfull_timeVerifiedPosted 27 Mar 2025

About the role

Department: Sales, Inventory, and Operations Planning Department – Supply Chain

Job Status: Full Time 

FLSA Status: Exempt 

Reports To: VP of Supply Chain

Exemption: Professional /Administrative 

Amount of Travel Required: 10% 

Job Type: Regular 

Positions Supervised: None 

Work Schedule: M-F Standard 8am to 5pm

 

POSITION SUMMARY

Reporting to the Vice President of Supply Chain and “teamed” with a Director of Supply Planning and Director of Demand Planning, this role will have supply, service, and fill rate responsibility.

 

ESSENTIAL FUNCTIONS

 

Reasonable Accommodations Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions. 

 

Essential Functions Statement(s)

  • Oversee the integrated processes, systems and tools supporting the Supply Chain, lead S&OE & Mission Control processes. Mitigate and solve escalated issues to debottleneck supply chain operations.
  • Architecture and Strategy: Create and implement supply chain data strategies that support business goals, ensure data availability, and uphold data quality through governance policies.
  • Drive and develop the architecture and operations of supply chain data and analytics team within supply chain business unit - identifying business needs, developing technology strategy, reviewing designs, and managing the delivery of data and support supply chain solutions.
  • Supports all supply chain systems (SAP-APO, Demand Planning Systems) in developing best-in-class supply chain management.
  • Orchestrate E2E systems and tools management, incl. solution management, dashboard development and data processing.
  • Collaborates and drives with the supply chain team to deliver objectives for fill rate, inventory value, inventory turns, and customer service process. Partners with team in the development and execution of specific short- and long-term plans including financial impacts of supply plans. 
  • Develop and implement monitoring and reporting on cross functional KPIs to ensure effective S&OP / SIOP process and closely collaborate with Finance to ensure analytics-based inventory targets are balanced against company goals.
  • Ensures the accurate operationalization of demand plans to supply and distribution plans seamlessly. Executes strategies and activities such as managing inventory controls.
  • Partners with Sales to manage excess and shortages of inventory and continuous improvement.
  • Supports product availability across the enterprise and provides input to Supply Chain group in developing integrated sourcing and inventory tactics on existing items, new products, and product phase-outs.
  • Identifies and develop customer-focused processes which ensure the integration of technological and commercial considerations in the process.
  • Collaborates on inventory optimization at network level, at hubs, and at all distribution centers.
  • Facilitates the implementation of best-in-class inventory management processes.
  • Supports and/or lead department in the continuous improvement initiative across the company.
  • Changes agent-brings innovation, excitement, collaboration, and cohesiveness into the group with continuous improvement.
  • Develops individuals and groups in a way that encourages and achieves skill expansion as well as breadth and depth of knowledge.
  • Understanding of data engineering solutions used in industrial automation, manufacturing, and ERP/SAP domains related to supply chain, manufacturing, and quality.
  • Continuous Learning: Stay updated with the latest trends and technologies in data and AI/ML engineering, recommending their adoption as needed.
  • Team Leadership: Direct a team of analysts to maintain data and supply chain systems ecosystem.
  • Strong leadership, problem-solving, and analytical skills are crucial.
  • Collaboration and Communication: Work with supply chain teams to communicate strategies and highlight their business value.

 

Additional Essential Functions

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Company

Ghirardelli Chocolate Company

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