Clinical Manager-Hope Healthcare

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Benefits day 1
Mileage reimbursement

Role:
The Clinical Manager (CM) is responsible for direct oversight of all aspects of patient care provided by the staff members of the designated clinical staff including personnel management.

Qualifications:
• Bachelor’s degree in Nursing or related field, or an equivalent combination of work experience and education
• Active license as RN in the State hired to work, current active single-state out-of-state nurse license, or current active multistate/compact nurse license required.
• Minimum of three (3) years of nursing experience
• One (1) year of supervisory/management experience preferred.

• Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023
• Previous oncology, hospice or home health experience preferred
• Previous experience in providing geriatric care preferred for Nursing Home CMs preferred
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Demonstrated skills and ability in: fiscal accountability, communication, interpersonal relations, problem solving, individual team motivation, planning and organizing, conflict resolution and other leadership qualities
• Ability to use equipment with visual and auditory mechanisms
• Ability to effectively communicate (written and verbal) in English
• Ability to physically access any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) in any area Company serves
• Ability to manage the emotional stress of working with and caring for terminally ill patients and their families
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation

Competencies:
• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:
• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Leadership Success Factors:
• Communication. Express thoughts and ideas clearly. Adapt communication style to fit audience.
• Initiative. Originate action to achieve goals.
• Management Identification. Identify with and accept the problems and responsibilities of management.
• Judgment. Make realistic decisions based on logical assumptions, factual information and in consideration of organizational resources.
• Planning, Organizing and Controlling. Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources. Monitor results.
• Leadership. Use appropriate interpersonal styles and methods in guiding others.
• Ethics. Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.
• Regulatory Compliance: Educate and monitor staff regarding their own and the organization's responsibilities for regulatory compliance.

Job Responsibilities:
• Oversees clinical staff to ensure that the patient care delivery is efficient and effective with achievement of desired clinical outcomes 24/7.
• Facilitates/participates in complex patient care conferences to facilitate meeting expected outcomes esta