Supportive Services Senior Coordinator
University of ChicagoAbout the role
Department
BSD MED - Infectious Diseases - Chicago Center HIV Elimination - Supportive Services
About the Department
The University of Chicago's position on the South Side makes it uniquely situated to test, treat, and prevent new HIV infections in a highly affected population. The South Side communities and majority Black suburbs connected to them to the South represent the largest contiguous Black population in the United States. By using our integrated HIV transmission elimination approaches, we are beginning to make new infections in these communities less frequent.
Job Summary
Responsibilities
Call community members and conduct resource counseling.
Complete all related documentation and notes, and research appropriate and individualized resources for community members.
Manage retention in care for their caseload and follow the fidelity monitoring protocols in data collection and documentation.
Task managing Supportive Services Coordinators, Student Resource Counselors, and Supportive Services Interns.
Actively pursue required knowledge and skills for professional development.
Stay informed about the resources available on the south side of Chicago that serve our population, and inform the team about opportunities for collaboration.
Assist with day to day Supportive Services tasks, such as rapid response support for those who are seeking same-day treatment and will conduct assessments and safety plans for community members in distress, and holding a resource specialty for the team.
Coordinates and may participate in quality assurance reviews conducted by study sponsors, federal agencies, or specially designated review groups.
Analyzes study-related documentation, such as protocol worksheets, procedural manuals, adverse event reports, institutional review board documents, or progress reports.
Performs for all tasks in complex clinical studies.
Performs various administrative and operational tasks under moderate supervision. Acts as a resource on the basics of clinical research and related aspects of clinical study for other clinical research staff.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).
Work Experience:
Certifications:
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Preferred Qualifications
Education:
Advanced degree in social work or counseling.
Experience:
Experience working with and/or providing care to LGBT populations, Black and Latino community members.
Experience providing case management.
Experience performing phlebotomy or a willingness to be trained in phlebotomy.
Technical Skills or Knowledge:
Proficiency in the use of Microsoft Applications, including but not limited to Outlook, Excel, Access and Word.
Preferred Competencies
Demonstrated effective leadership and teaching skills.
Strong organizational skills.
Strong knowledge of Chicago social service resources.
Strong knowledge of program subject matter.
Strong interpersonal skills and the ability to work both independently and as part of a team.
Flexibility.
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