Security Operations Coordinator

Job Title

Security Operations Coordinator

Agency

Prairie View A&M University

Department

University Police

Proposed Minimum Salary

$4,389.18 monthly

Job Location

Prairie View, Texas

Job Type

Staff

Job Description

The Security Operations Coordinator, under general supervision, supervises contract security personnel and coordinates maintenance and upgrades on the security system. This position may have a working title of Physical Security Specialist. The primary purpose of this position is to assist in the management and implementation of an all enterprise level, campus-wide physical security solutions including, but not limited to security cameras, access control, and IT administrative support for law enforcement related databases within the police department.

This position may pay more than the salary listed above depending on the qualifications and experience of the selected candidate.  

Responsibilities:

• Administration and support of software applications utilized by UPD including Computer Aided Dispatch and Record Management System (CAD/RMS). Develop and maintain relationship with TAMUS Physical Security personnel, and share best practices implemented on campuses. Maintains the SQL database server systems that support the campus life safety and security systems, including Card Access, Fire and Intrusion Monitoring, and Closed Circuit TV (CCTV). Building/project prints, and proposal review with Chief of Police. Works with vendors for procurement of technology-related items; requests quotes for computer equipment. Development and presentation of approved turn-key projects to campus planning for funding. Provides 24-7 technical support for all PVAMU Police Department users, including on-call support for multiple systems. Assistance with major event planning, and execution of security protocols including, but not limited to graduations, VIP events, etc.

• Analyze documentation and assist in communication with vendors and IT staff. Creation, maintenance, and administration of access levels including the issuance of physical credentials (access control / identification cards). Support the University Dispatch Center using the campus wide physical security solution interface. Serves the department as a leader in analyzing, testing, implementing, installing, troubleshooting, and maintaining Police computer hardware and software systems. Maintains the Police Mobile Data Communication Systems (MDC) to include laptop hardware and software configuration, Wireless Mobile Broadband equipment, and Virtual Private Network connectivity. Provide coordination to assist, and train in the deployment of newly installed physical security solutions. 

• Operate the physical security systems in strict accordance to the University standard policies, procedure and best practices. Ensures continuous system availability for the PVAMU Police Department (UPD). Assist UPD with day to day technical operations through troubleshooting, service, and support as it relates to public safety systems, and associated hardware.  Creates user profiles and accounts, performs systems security administration, maintains (LAN, Wireless) network connectivity, monitors system resources, and server backups. Trains and educates law enforcement personnel to identify and use computer technology for the investigation of high tech crime; advocates campus wide computer crime prevention and detection. Attend meetings with key campus personnel to review possible solutions to physical security issues and concerns. Maintains chain of custody of digital evidence; submits written case supplements to criminal investigations division; ensures adherence to courtroom standards of admissible evidence. Provides expertise to law enforcement in the review, analysis, and presentation of evidence uncovered as a result of a technical forensic investigation. Testifies in court and other hearings as an expert witness; presents and explains computer data evidence in criminal and civil prosecutions. Maintain a good working relationship with security partner(s) in order to: present security needs of the campus; translate expectations of campus personnel; develop strategic solutions; find affordable solutions; active pursuit of training, and certification status to remain current with applicable standards, and procedures.

• Provide coordination with vendor/contractors in relation to the physical security solutions. Provide tier one technical support, resolution, and guidance on physical security issue