Philanthropic Communications Lead
Médecins Sans Frontières (MSF)About the role
About MSF USA | Doctors Without Borders
Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality. We also bear witness and speak out about the experiences of our colleagues and patients. MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission.
Role Overview
Under the Senior Director's guidance, the Philanthropic Communications Lead will advance Doctors Without Borders' mission by crafting clear, persuasive communications that articulate the organization’s mission, programs, expected outcomes, impacts, and financial needs while aligning with donor objectives. This role will present these elements through compelling narratives that engage current and prospective donors and stakeholders, ensuring written materials reflect our initiatives and impact and align with donor interests.
As a key Development team member, the Lead will partner with the Principal and Major Gifts team to conceptualize proposals, sometimes collaborating with the Program department. The role requires synthesizing complex information to create clear reports, proposals, letters, and narratives for donor cultivation and stewardship.
The Lead will revise and edit drafts, maintain quality standards, and adhere to professional writing norms, focusing on readability, consistency, and persuasiveness. They will keep detailed records of source materials and stay updated on MSF communications and program changes to support enhancing donor reports and proposals.
Department Accountabilities
Key Account Management
Take overall responsibility for designing, developing and delivering the organization's account management strategy. May also personally manage a few relationships with the most strategic donors.
Donor Development
Pursue strategic opportunities in coherence with MSF-USA´s strategy, that create long-term value for the movement by cultivating partnerships or identifying and develop new geographies, markets or donors for its mission.
Donor Relationship Development
Build trust and loyalty with potential donors. At the simplest level, update donors on activities. At a more complex level, build long-term relationships with donors, especially large corporations or foundations.
Brand Positioning
Develop brand positioning based on the brand strategy and implement brand plans.
Roles Specific Outcomes
Resource Development
Support the creation of a suite of formats and templates that offer some measure of self-sufficiency to the donor-facing members of the Principal and Major Gifts team.
Project Management
Manage a portfolio of projects while reporting to senior colleagues.
Stakeholder Management
Plan and deliver stakeholder engagement activities to develop effective working relationships with leadership, gift officers, and the Stewardship team within Principal and Major Gifts, and to ensure that stakeholder needs and concerns are identified and met.
Content Creation
Write and edit powerful and compelling content with messaging tailored by current and prospective donor interests while remaining in line with MSF’s priorities, voice and branding guidelines.
These core accountabilities should not be construed to contain every function/responsibility that may be required to be performed by an incumbent in this job. Incumbents are required to perform other functions as assigned.
Behavioral Competencies
THOUGHT: How MSF USA staff understand the organization, manage complexity, and contribute by creating the new and different.
People F
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